Information Technology Support Specialist

Description

Established mid-sized law firm is hiring an IT Support Specialist to join their midtown Manhattan office.

The ideal candidate is an attentive and strategic professional with:
• A college degree (or equivalent experience)
• 3+ years of desktop support experience within a professional services environment
• Experience within a law firm, highly preferred
• Stellar attention to detail and communication skills

Responsibilities:
• Provide hardware, software, and network technical support to the firms’ staff, troubleshooting issues and escalating matters as needed
• Set up new user profiles and workstations
• Utilize the firm’s ticketing system to log and track support requests
• Assist with additional tasks, as needed

Additional information:
• Salary: $55K - $70K (non- exempt) commensurate with experience plus benefits including healthcare, dental, vision, life insurance, long-term disability, 401K, PTO, profit sharing & more
• Full-time in office
• Must be flexible for overtime and on call availability as needed

Nadine Bocelli & Company, Inc. – New York Legal Staffing, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship, religion, creed, gender, gender identity, sex, sexual orientation, marital status, age, disability, medical condition, height, weight, military status or any other characteristic protected by federal, state, or local law.