Enrollment Specialist

A company is looking for an Enrollment Specialist to engage with prospective members and facilitate their enrollment in cancer care support services.

Key Responsibilities

Make 80-100 outbound calls daily to educate prospective members about services and encourage enrollment

Build trusting relationships with members by understanding their goals and needs during their cancer journey

Conduct enrollment surveys, obtain consent, and escalate urgent member needs as necessary

Required Qualifications

2+ years of experience in a healthcare front office, call center, or patient-facing role

Baseline knowledge of healthcare practices and policies

Comfort with technology, including Zoom, Google Suite, Slack, and electronic health records

Ability to work in a quiet and secure remote environment

Experience in fast-paced or startup environments is preferred