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Game Facilitator (Store Associate)
Game Facilitator (Store Associate)Activate Games • Oxnard, California, USA
Game Facilitator (Store Associate)

Game Facilitator (Store Associate)

Activate Games • Oxnard, California, USA
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  • [job_card.part_time]
[job_card.job_description]

#EnterTheGame - Activate coming soon to Oxnard California

Activate is a technology company building interactive gaming facilities across US Canada and into global markets. We take entertainment into the future by fusing technology and physical activity to create live-action gaming experiences. To learn more about us click hereand follow us on Instagramand Facebook@activategames.

Position Overview :

The key aspects of this position involve facilitation of the games assisting customers at check-in and ongoing upkeep of games and the facility. This job is dependent on an individuals ability to thrive in a fast-paced work environment and confidence in social situations. This is a part-time position at our Oxnard store located at 520 Town Center Dr. #6255 Oxnard California 93036.

The Duties and Responsibilities :

Game Facilitation

  • Be professional in thought language and action
  • Exemplify excellence in facilitation giving customers a great experience
  • Brief new groups thoroughly but concisely prior to the start of their experience
  • Observe customers in the gaming area and provide an explanation if necessary
  • Participating with customers in games if needed to ensure customers have an excellent experience
  • Monitor and be attentive to game play giving timely aid as necessary
  • Handling any malfunctions with support of the Team Leads
  • Maintain a clean and comfortable work environment

Check-In Facilitation

  • Warmly greet customers when entering or leaving establishment
  • Verify appointment times and explain the check-in process
  • Handle cash debit credit or gift card transactions with customers
  • Issue receipts and wristbands
  • Answer customer inquiries and involve a Team Lead if the answer is not sufficient

    • Maintenance and Inventory

  • Cleaning facility and washrooms as needed : dusting vacuuming using cleaning supplies etc.
  • Painting around the main facility as needed
  • Aiding Team Lead in checking inventory of merchandise
  • Resetting and disinfecting wristbands
  • Cleaning and disinfecting available lockers and lounge
  • Notifying Team Leads immediately of game failures or malfunctions
  • Touching up equipment; gluing props and other unskilled tasks

    • The Qualifications :

  • 1 year of customer service experience is considered an asset
  • Must be flexible and available to work evenings weekends and holidays
  • Strong communication skills multi-tasking and time management skills
  • Must be a people person - energetic friendly and outgoing with the ability to command attention in a crowd of people
  • Must be willing to work various shifts starting as early as 8 am and ending as late as 1 am (leaders will work within given availability)

    • Working Environment

  • Capacity to lift and carry merchandise supplies and equipment weighing up to a certain limit as required for stocking shelves organizing inventory and completing store task
  • Capability to bend stoop and reach to access merchandise perform cleaning and maintenance tasks and ensure the overall presentation and organization of the store
  • While performing the duties of this job you may be required to sit stand walk reach with your hands and arms stoop kneel crouch crawl and communicate with others for long periods of time
  • Must be capable of lifting weight up to 50 lbs. consistently and standing for extended periods typically 8 hours

    • The Perks :

  • Competitive wage
  • Opportunities for advancement
  • Casual dress
  • Fun and dynamic work environment
  • On-site parking

    • Successful completion of a criminal record check is a condition of employment for this position.

    Activate is an equal-opportunity employer. All qualified applicants will be considered for employment. Activate is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. To request reasonable accommodation for a protected characteristic contact which is an email monitored for this purpose.

    We thank all applicants for their interest however only those candidates selected for interviews will be contacted.

    Required Experience :

    Junior IC

    Key Skills

    Experience Working With Students,Communication skills,Classroom Experience,Data Collection,Adult Education,Meeting Facilitation,Calculus,LMS,Teaching,Training & Development,Exercise Planning,Remedy

    Employment Type : Part-Time

    Experience : years

    Vacancy : 1

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