Full Time Teller - Holcomb, KS

Responsibilities and Expectations

1. Accurately Perform Financial Transactions and Functions
   • Accurately process financial transactions including but not limited to deposits, withdrawals, transfers, check cashing, payments, monetary instrument sales, and internal bank transactions.
   • Balance transactions and cash daily.
   • Approve transactions for other employees within your assigned approval authority limit, if applicable.
   • Assist in management of bank cash levels as delegated by a manager or supervisor.
   • Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production.
   • Adhere to operating procedures and protocols.

1. Build Client Relationships
   • Conduct professional client conversations that build and sustain trust and credibility.
   • Discover key life events happening with clients to ensure bank products and services are meeting financial needs.
   • Promote bank products and services, within and outside of the branch.
   • Proactively make referrals to bank partners that result in additional revenue to the bank.
   • Demonstrate operational soundness to minimize risk exposure or loss and to maintain quality production.

1. Deliver a Consistently Superior Client Experience
   • Demonstrate excellent customer service skills.
   • Behave in a manner to create a welcoming, engaging, professional environment for clients and your team to experience.
   • Respond to routine client inquiries and requests.

1. Demonstrate Compliance with Applicable Laws and Regulations
   • Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies, and procedures.
   • Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate for this position.
   • Actively work with clients to understand each client’s normal account activity, as appropriate for this position.
   • Complete periodic compliance training.

1. Perform other duties as assigned or required.

• High School diploma or equivalent
• Cash handling experience preferred
• Customer service experience
• Excellent interpersonal, verbal, and written communication skills
• Computer proficiency in Windows-based system
• Ability to maintain a high degree of confidentiality
• Strong attention to detail and organizational skills
• Capable of working with a team
• Aptitude for math
  • Ability to travel to Wichita, KS for required training your first week on the job