Operations Research Assistant

Operations Research Assistant

ProSidian seeks an Operations Research Assistant (Contract Contingent) in Charlotte, NC / Washington, DC / Remote to support an engagement for an agency of the United States government responsible for consumer protection in the financial sector.

The ProSidian Engagement Team Members work to understand and improve consumer financial decision-making skills by researching consumer financial behavior, knowledge, attitudes, perceptions, and experiences, developing innovative approaches to help consumers make better-informed financial decisions, and analyze and study the effectiveness of financial education approaches.

The Operations Research Assistant will assist the Operations Research Analyst with in-depth research of consumer financial behavior and financial education using focus groups, surveys, and interviews and compile that research into comprehensive reports to be delivered to other members of the Research Team.

The Operations Research Assistant is responsible for providing support with conducting in-depth research using statistical analysis, models, tables, and other methods to better understand consumer financial decision-making and ways consumers make those decisions. Responsibilities also include supporting field tests of newly-developed tools and strategies to better educate consumers, assisting the Operations Research Analyst and other members of the Research Team with monitoring and developing new tools, strategies, and messages to educate consumers, and providing analysis of the overall project to support the Research Team's report(s).

Qualifications

The Operations Research Assistant shall have consecutive employment in a position with comparable responsibilities within the past one (1) year. Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required: Bachelor's degree or equivalent from an accredited college or university in a relevant field with at least 1 year of experience with demonstrated understanding of conducting applied social science or educational research, survey research, analysis, and sampling.

• Bachelor's degree or equivalent required.
• At least 1 year of experience providing support for survey research, sampling, statistical analysis, and other related subjects.
• Experience in data collection, analysis, and written reports summarizing data collected.
• Ability to coordinate multiple projects simultaneously, work well under pressure and meet deadlines.
• Ability to work effectively both individually and as a member of a team.
• Candidate must have strong attention to detail and organizational skills.
• Demonstrated ability to propose possible resolutions to complex managerial or operational problems.
• Demonstrated expertise in knowledge management.
• Demonstrated proactivity, attention to detail, working within deadlines, and ability to juggle multiple priorities in a fast-paced environment.
• Excellent interpersonal skills, English verbal, written, editing, research, and verbal communication skills.
• Excellent project management and organizational skills.
• Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)

Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.

TRAVEL: Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations.

LOCATION: Work shall be conducted at Charlotte, NC / Washington, DC / Remote

• U.S. Citizenship Required
• Excellent oral and written communication skills
• Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
• All ProSidian staff must be determined eligible for a "Facility Access Authorization" (also referred to as an "Employment Authorization") by the USG's designated Security Office.

Additional Information

As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.

CORE COMPETENCIES

• Teamwork ability to foster teamwork collaboratively as a participant, and effectively as a team leader
• Leadership ability to guide and lead colleagues on projects and initiatives
• Business Acumen understanding and insight into how organizations perform, including business processes, data, systems, and people
• Communication ability to effectively communicate to stakeholders of all levels orally and in writing
• Motivation persistent in pursuit of quality and optimal client and company solutions
• Agility ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
• Judgment exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
• Organization ability to manage projects and activity, and prioritize tasks

OTHER REQUIREMENTS

• Business Tools understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
• Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
• Curiosity the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
• Humility exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
• Willingness - to constantly learn, share, and grow and to view the world as their classroom

Benefits and Highlights

ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees:

• Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis.
• Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs.
• Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
• Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
• 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
• Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.
• Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
• Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees