Treasury Management Operations Analyst

Do you desire a career that provides you with opportunities to learn grow and impact your community Flatirons Bank is seeking candidates from all backgrounds to join our team.

We are looking for driven reliable hardworking candidates who want to make a difference in their community and work for a company where their opinion counts. We want our employees to be proactive resourceful communicative efficient and to provide key input into the future success of our team. If your goal is to build a career with impact and influence consider joining the dedicated team at Flatirons Bank.

WHO WE ARE

Flatirons Bank is a full-service independent bank dedicated to serving the financial needs of individuals businesses and nonprofits in Boulder County. With locations in Boulder and Longmont we provide personalized banking experience making all our decisions locally. Since our inception over two decades ago our goal has been to bring more to banking in Boulder County. We take pride in developing personal relationships with our clients while maintaining the highest level of professional service. Our suite of services includes Personal and Business Banking services Professional Services Banking Treasury Management Mortgage Lending and Commercial Real Estate Lending solutions.

Flatirons Bank not only provides personalized and innovative banking solutions for our clients but our employees also personally contribute to making a difference in the Boulder County community through a variety of nonprofit organizations. Flatirons Banks headquarters location in Boulder was the first in the county to achieve LEED Gold certification upon its opening in 2009. The Bank actively works towards being a community leader that balances purpose with profit by considering the impact of its decisions on its stakeholders: employees clients vendors community and the environment. By working at Flatirons Bank you are helping your neighbors and local businesses thrive.

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ROLE AND RESPONSIBILITIES

The Treasury Management Operations Analyst has an important role in supporting the Banks deposit growth initiatives. This position is responsible for supporting the Treasury Management Officer(s) and Development Specialist(s) with deposit account related aspects of the Bank with a primary focus in treasury management. The position will primarily provide support in the following areas: treasury management online banking data analysis file imaging and document retention. The specific responsibilities are further outlined below:

Client Service

• Actively participate with the Treasury Management Officer Treasury Management Development Specialist and Commercial Relationship Managers in deposit related business development activities to maintain existing customer relationships through application of Treasury Management Services.
• Participate in client meetings to assist with ensuring the successful onboarding of new client relationships and the expansion of existing client relationships.
• Support Treasury Management department through a phone queue; answer incoming customer questions surrounding Treasury Management services train customers on new Treasury Management services identify cross-sell opportunities for customers calling in and troubleshoot Treasury Management services.
• Reinforce the application of superior customer service through his or her own example along with appropriate follow-through with involved clients and employees.
• Process account and treasury management documentation for treasury management clients including wire ACH Positive Pay and RDC agreements and establish each service on the Treasury Management platform.
• Serve as a secondary contact for the set-up of treasury management services on the various systems which would include the set-up of online banking ACH RDC e-statements and analysis products.
• Provide proficient technical support for electronic banking products such as Business Online Banking Bill Payment Positive Pay and other services.

Operations Support and Regulatory Compliance

• Process Account Analysis statements monthly ensuring that the statements and charges are accurate.
• Process Treasury Management applications establish new customers update existing customer services etc.
• Ensures the accurate and complete retention of all deposit file documentation by imaging deposit account files agreements and signed documents into the AccuAccount imaging system.
• Receive and process stop payment and hold notices.
• Process credit card debit card ATM access card and OVB applications.
• Orders checks endorsement stamps and deposit slips.
• Assist in the preparation of operations audits as it relates to treasury management services.
• May process online banking transactions including ACH external transfers mobile remote deposit items etc.
• Perform other treasury management and operational duties as required.
• Adhere to Bank policies government regulations and legal requirements.

EDUCATION / EXPERIENCE / SKILLS

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge skill and/or ability required to perform the position in a satisfactory manner. Individual experience and abilities may result in some deviation from these guidelines.

• Associate degree or equivalent from a two-year college or technical school; or one year of related experience and/or training; or the equivalent combination of education and experience. Work related experience should consist of a financial institution operations sales or customer service background. Educational experience through in-house training sessions formal school or financial industry related curriculum should be business or financial industry related
• Intermediate experience knowledge and training in treasury service activities terminology and products and services relating to retail and commercial deposit account products and treasury services.
• Intermediate knowledge of related state and federal banking compliance regulations and other Bank operational policies
• Intermediate computer skills with experience using Microsoft Office products as well as bank accounting and new account documentation software programs
• Basic math skills including the ability to balance accounts calculate interest etc.
• Effective oral written and interpersonal communication skills with the ability to apply common sense to carry out instructions interpret documents understand procedures write reports and correspondence and communicate clearly to customers and employees
• Ability to regularly address and resolve problems involving multiple facets and variables in non-standardized situations
• Effective organizational and time management skills
• Ability to work with minimal supervision while performing duties

COMPETENCIES

Quality focus Must take ownership of issues
Helpfulness Must be able to follow standard practices
Friendly Career minded
Attention to detail

WHAT WE OFFER

COMPENSATION AND BENEFITS

• The positions hourly pay range is $30 - $40/hour based on experience
• An annual bonus may be paid to eligible employees based upon organizational and individual performance
• Medical dental and vision insurance
• Employer paid Short-term and long-term disability insurance
• Employer paid life insurance
• Employer-matching 401K
  • Guaranteed Safe Harbor Match
  • Discretionary Yearend Profit-Sharing Match
• 401K Profit Sharing Plan
• Health Savings Account with company contribution
• Health Reimbursement Arrangement
• Paid-time off (PTO)
• Volunteer time off
• Sick time off
• Paid parking

REPORTING

Supervision Received
Directly: Treasury Management Officer
Indirectly:
Supervision Exercised
Directly: NA
Indirectly: NA