Service Writer / Scheduler (Fleet)

Primoris Services Corporation is seeking a detail oriented and proactive Service Writer / scheduler to join our Equipment Department. The Service Writer will support the Fleet Supervisor by assisting in the daily operations of the service department. Key responsibilities include scheduling equipment inspections and repairs, tracking maintenance work orders, invoicing, and performing related data entry for all completed repairs.

Key Responsibilities :

• Work Order Management : Initiate and manage repair orders, input technician notes, review for accuracy, and obtain approval for repairs on company-owned assets above designated thresholds before finalizing.
• Scheduling : Schedule vendor repair appointments and maintain accurate, up-to-date records of vehicle and equipment maintenance.
• Database Management : Ensure the vehicle and equipment database is current, tracking daily vehicle mileage, hours, and heavy equipment usage.
• Records Maintenance : Update repair and maintenance records with the latest services, inspections and preventive maintenance (PM) status.
• Coordination with R&M Personnel : Work with the Repair & Maintenance team to ensure timely service and communicate planned maintenance with vendors and job sites.
• Monitoring Progress : Track the progress of actual versus planned maintenance and repairs for company assets.
• Support : Assist in scheduling work, answering repair-related questions, and advising on repairs within established guidelines. Review repair orders for accuracy.
• Industry Knowledge : Apply industry terminology for accurate service writing, estimating, and parts requests.
• Regulatory Compliance : Support in ensuring the shop complies with government regulations, safety guidelines, and company policies, while keeping manuals and other resources up to date.

Basic Qualifications :

Company Overview :

For nearly six decades, Primoris has earned a reputation for tackling the toughest challenges and raising the bar for the industry with every project. Today, as we continue to build sustainable infrastructure to meet the nation's growing needs, we remain committed to innovation, quality, service, and safety as our core values. Our pioneering spirit continues to drive us forward.

Primoris Services Corporation (PSC) is ranked in the top 10% of the prestigious Top 400 Contractors List by Engineering News-Record (ENR), with projects completed across the United States, Latin America, South and Central America, and Southeast Asia. Our success stems from our people, passion, and partners.

Agency Statement :