Inside Sales - Hardware

Inside Sales – Hardware

Havana, Denver, CO | Office-based | Full-time

Reports To: Operations Manager
Department: Hardware

Why This Role Matters

You know sales isn’t just about moving product—it’s about solving problems, coordinating details, and making sure customers feel taken care of. At Rio Grande Co., we’re looking for a dependable Inside Sales Representative to join our Hardware team and be the person who keeps everything running smoothly behind the scenes.

This role is a great fit if you:

• Like juggling multiple priorities in a fast-paced environment
• Enjoy building trust with customers and coworkers
• Take pride in catching the small details that others might miss
• Want to grow into an outside sales role in the future

What You’ll Be Doing

Order Processing & Customer Service

• Enter sales orders from phone, email, website, and outside sales team requests
• Confirm product specifications, quantities, pricing, and service needs
• Schedule deliveries, installations, or service appointments
• Follow up with customers to ensure work is completed satisfactorily

Coordination & System Support

• Create purchase orders for stock and non-stock products, working with Purchasing to maintain proper inventory levels
• Finalize sales orders by updating details and completing shipping confirmations
• Maintain pricing records, create new items in the system, and track/enter quotes

Team & Administrative Work

• Collaborate with outside sales, vendors, and other departments to ensure smooth operations
• Perform clerical duties such as filing, maintaining reports, and light housekeeping as assigned

What You Bring

• Minimum 1 year of customer service, inside sales, or order entry experience
• Experience with distribution software (construction/building materials background preferred)
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong written and verbal communication skills
• Ability to work effectively as part of a team in a fast-paced environment
• Excellent organizational skills and attention to detail
• Ambition to advance into an outside sales role

Why Work at Rio Grande Co.?

At Rio Grande Co., we build more than structures—we build teams, careers, and futures. We're known for our craftsmanship, safety culture, and strong values. We take pride in delivering top-tier work for our clients, while making sure our people feel respected, supported, and valued.

What sets us apart:

• Family-first culture
• Locally owned
• A company that gives back to the community
• Transparent leadership that actually listens
• A commitment to doing the right thing, even when it’s the hard thing

Rio Grande Co. offers a competitive benefits package, including:

• Profit-sharing and 401(k) plan with company match
• Paid Sick, Vacation, Jury Duty, and Bereavement
• Multiple medical plan options
• FREE virtual healthcare
• Dental and vision insurance
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• Company-paid and voluntary life insurance
• Short-term and long-term disability coverage
• Accident and supplemental insurance
• Paid training and career development
• Employee Assistance Program (EAP)
• Other value-added employee benefits

Additional compensation may include performance-based bonuses or incentives, depending on role-specific goals and company performance.

Application Notice

Apply early. We review applications as they are received and may fill the position before the posting closes.