Talent.com
Team Leader
Team LeaderH&R Block • Rosemount, MN, US
[error_messages.no_longer_accepting]
Team Leader

Team Leader

H&R Block • Rosemount, MN, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Team Leader Opportunity

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

As you inspire people to make confident, informed decisions about their lives, careers, and money, youll build client relationships that will grow stronger every year.

Joining us as a Team Leader, youll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office.

Youll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. Well help you advance your knowledge and skills youll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates.

It would be even better if you also had :

  • Multi-unit people management experience in the retail, restaurant, banking, or other related industry
  • 2+ years as a Tax Professional

What you'll bring to the team :

  • Partner with District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement
  • Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved
  • Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Build an engaging team environment by training and coaching associates to execute on Service Standards recognizing outstanding associate contributions
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules and ensure accurate timekeeping and overtime management
  • Prepare tax returns, as required
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Your expertise :

  • Prior experience working in a customer service, shift leader, or similar role
  • Experience supervising or managing people
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
  • (if preparing tax returns)
  • Annual completion of continuing education and ability to meet all other IRS and applicable state requirements
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Passionate, determined and resilient with a customer-centric mindset
  • Able to work a flexible work schedule and flexibility in work assignments based on business needs
  • High school diploma / equivalent or higher
  • Why work for us :

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate.
  • Wellbeing program, BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The community you will join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

  • Enrollment?in?or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
  • Pay Range Information

    The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and / or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

    Pay Range

    $15.00 - $65.00 / Hr.

    Sponsored Job

    #23027

    [job_alerts.create_a_job]

    Team Leader • Rosemount, MN, US

    [internal_linking.similar_jobs]
    Shift Leader - $19 / hr.

    Shift Leader - $19 / hr.

    Portillos Hot Dogs, LLC • Saint Paul, MN, US
    [job_card.full_time]
    Do you relish the opportunity to create lifelong memories with customers? Can you add that extra special ingredient to our staff of high-performing leaders? At Portillo’s, we’re looking...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Lead Minnesota

    Team Lead Minnesota

    Extended Stay America • Woodbury, MN, United States
    [job_card.full_time]
    The Team Lead ("TL") position assists the General Manager ("GM") in managing the hotel operations on a day-to-day basis to ensure optimum performance and continual improvement in the Key Performanc...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales Leader

    Sales Leader

    Little Green Apple • Saint Paul, MN, US
    [job_card.part_time]
    SALES LEADER – Part-Time.We are looking for part-time Sales Leaders who are enthusiastic, energetic, friendly, and hard-working!. The Sales Leader is responsible for providing exemplary sellin...[show_more]
    [last_updated.last_updated_30] • [promoted]
    TA Ops - Team Lead CHN

    TA Ops - Team Lead CHN

    Equiniti • Mendota Heights, MN, United States
    [job_card.permanent]
    Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology.With over 6000 employees, it supports 37 million people in 120 countries.EQ India began its ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Healthcare Customer Support Team Lead

    Healthcare Customer Support Team Lead

    VirtualVocations • Saint Paul, Minnesota, United States
    [job_card.full_time]
    A company is looking for a Healthcare - Customer Support Team Lead.Key Responsibilities Manage daily operations and ensure team performance meets quality standards Oversee hiring, onboarding, tr...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Leader

    Team Leader

    H&R Block • Saint Paul, MN, US
    [job_card.full_time]
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Leader

    Shift Leader

    Qdoba • Saint Paul, MN, US
    [job_card.full_time] +1
    At Qdoba we make a difference in people’s lives by serving our Teams and Guests.As a member of the Franchise team, you will assist the General Manager and Assistant Manager by managing succes...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Opening / Closing Shift Leader

    Opening / Closing Shift Leader

    24057 Jersey Mike's Roseville • Saint Paul, MN, US
    [job_card.full_time]
    Making a Sub and making a difference can be one and the same!.We are looking for Crew Members who want to be part of our growing company. We operate numerous locations in Minnesota with plans to bui...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Associate Team Leader

    Associate Team Leader

    H&R Block • Circle Pines, MN, US
    [job_card.full_time] +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    DSP Team Lead

    DSP Team Lead

    Accord • Saint Paul, MN, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    At Accord, we believe in creating communities where all people feel included and empowered, regardless of the challenges they face. We are on a mission to help people live their greatest lives.We ma...[show_more]
    [last_updated.last_updated_30]
    Development Team Manager

    Development Team Manager

    Addison Group • Saint Paul, MN, US
    [job_card.full_time]
    Benefits : This position is eligible for medical, dental, vision, 401(k), and PTO.A fast-growing, technology-driven company is seeking a hands on development manager to lead a team of talented softw...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Care Team Manager

    Care Team Manager

    New Perspective Senior Living LLC • Saint Paul, MN, US
    [job_card.full_time] +1
    Why New Perspective Senior Living?.A career with a purpose starts here!.This is an exciting time to join New Perspective. We are a growing company serving over 4,000 seniors today with a goal of rea...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Emergency Response Manager (Industrial Services)

    Emergency Response Manager (Industrial Services)

    Iron Eagle Industrial Services • Hastings, MN, US
    [job_card.full_time]
    COMPANY : IRON EAGLE INDUSTRIAL SERVICES.Emergency Spill Response Manager.Iron Eagle specializes in industrial services, focusing on industrial cleaning, emergency spill response, and waste manageme...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Lead

    Team Lead

    Planet Fitness - PF Baseline Fitness • Saint Paul, MN, US
    [job_card.full_time]
    Responsible for assisting in the oversight of gym operations to ensure positive member experience.Essential Duties and Responsibilities. Assist in training and developing staff.Assist in member serv...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Manager

    Shift Manager

    Taco Johns International, Inc. • Saint Paul, MN, US
    [job_card.full_time]
    Taco John's International, Inc.General Manager's right hand by managing shifts and training new employees in our restaurant. We pay a competitive wage of .In addition to top pay and a&n...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Leader

    Shift Leader

    24052 Jersey Mike's Saint Paul • Saint Paul, MN, US
    [job_card.full_time]
    Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey!.The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Assistant General Manager

    Assistant General Manager

    Border Foods LLC • Farmington, MN, US
    [job_card.part_time]
    What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a peop...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Crew Leader

    Crew Leader

    Club Car Wash • Saint Paul, MN, US
    [job_card.full_time]
    Club Car Wash is one of the fastest growing tunnel car wash companies in the United States.We currently operate 250+ stores throughout Missouri, Kansas, Illinois, Iowa, Oklahoma, Nebraska, Wisconsi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]