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Director of Ocean Product
Director of Ocean ProductRadiant Global Logistics, Inc. • Renton, Washington, United States, 98057
Director of Ocean Product

Director of Ocean Product

Radiant Global Logistics, Inc. • Renton, Washington, United States, 98057
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Director of Ocean Product

  • Job Type : Full-Time (On-site)
  • Location :  Renton, WA
  • Salary Range : $110,000 - $130,000 Annual Salary Range

Position Summary

The Director of Ocean Product is a subject matter expert with extensive experience in all aspects of international Ocean / NVOCC freight forwarding, including pricing, service management, and the end-to-end movement of import and export cargo. This role is responsible for developing, maintaining, and enhancing Radiant’s international ocean pricing strategies, service offerings, and overall market competitiveness.

The Director will collaborate closely with ocean carriers, NVOs, CFS operators, linehaul / drayage partners, and global agent partners to ensure competitive pricing and high service performance. Ongoing evaluation of trade lanes, carrier capabilities, operations, and cost structures is essential, along with preparing KPIs, dashboards, and performance measurements.

Key Responsibilities

  • Monitor carrier performance and compliance; regularly communicate results to carriers and internal leadership.
  • Research, develop, and implement policies and procedures related to rate negotiation and procurement of international ocean transportation services.
  • Support large-volume RFQs; evaluate carrier pricing proposals, negotiate agreements, and coordinate contract execution with Legal and the international product team.
  • Partner with stations to strengthen competitiveness, operational performance, and pricing effectiveness.
  • Analyze transportation cost structures and service capabilities; develop strategic solutions to improve margins and reduce costs.
  • Maintain proactive communication with carriers and vendor partners.
  • Identify and evaluate transportation costs, capacity, and service levels to recommend improvements to the ocean product program.
  • Lead the implementation of carrier pricing policies and best practices across the organization.
  • Administer and maintain carrier contracts and approved-carrier lists.
  • Create and maintain monthly KPIs, dashboards, and other product performance metrics.
  • Manage escalations to resolve service claims with customers and carriers.
  • Support RVPs and Station Managers with training needs related to ocean product operations.
  • Stay current on industry and regulatory trends; communicate relevant impacts to leadership.
  • Ensure full FMC / NVO compliance, including maintaining OTI license requirements.
  • Oversee all tariff filings and tariff management.
  • Perform other duties as assigned.

    • Qualifications

    Experience & Skills

  • Minimum 10 years of experience in international ocean freight forwarding.
  • Minimum 5 years of management or supervisory experience.
  • Strong interpersonal and relationship-building skills.
  • Excellent verbal and written communication abilities.
  • Strong presentation abilities with the ability to communicate effectively with internal teams, carriers, and partners.
  • Proficiency in Microsoft Word and Excel; PowerPoint preferred.
  • Strong analytical, organizational, and decision-making skills.

    • Management & Product Expertise

  • Well-organized, self-directed leader with both tactical and strategic capabilities.
  • Demonstrated experience in ocean import / export operations, consolidation, gateway operations, and trade lane management.
  • Ability to work effectively across all levels of the organization.
  • Hands-on operational gateway experience strongly preferred.

    • Analytical Skills

  • Ability to develop and implement processes, systems, and programs using high-performance work principles.
  • Advanced analytical skills to identify margin improvement opportunities and strengthen service offerings.

    • Work Schedule & Environment

  • Full time schedule of minimum 8 hours per day with flexibility to complete all required job duties and responsibilities.
  • Climate controlled office environment with moderate noise levels.

    • Physical Demands

  • Regular physical demands :  Walk; sit; use hands to handle or feel; use fingers for keyboarding; reach with hands and arms; talk and hear.
  • Specific vision abilities :  close vision, distance vision, peripheral vision, ability to adjust focus.

    • Compensation & Benefits

    Salary Range : $110,000 - $130,000 Annual Salary Range

    Starting pay is based on multiple factors, including but not limited to education, work experience, skills, and job-related knowledge. Pay ranges may be modified in the future.

    Additional Compensation : Other compensation includes incentive bonuses.

    Featured Benefits

  • Medical, Dental, and Vision insurance (employee and family coverage).
  • Company-paid basic life insurance.
  • Short-Term & Long-Term Disability insurance.
  • Health Savings Account with company contributions.
  • Flexible Spending Account options.
  • 401(k) retirement savings plan with 3.5% employer match.
  • 80 hours of front-loaded Sick Pay.
  • 80 hours of Vacation Pay annually, with increases based on tenure.
  • 7 paid holidays per year.
  • Employee Assistance Program (EAP).

    • About Radiant

    Radiant Logistics, Inc. (www.radiantdelivers.com) (NYSE American : RLGT) is a publicly traded third party logistics company providing technology-enabled global transportation and value added logistics solutions primarily to customers based in the United States and Canada. Through its comprehensive service offering, Radiant provides domestic and international freight forwarding along with truck and rail brokerage services to a diversified account base including manufacturers, distributors and retailers which it supports from an extensive network of Radiant and agent-owned offices throughout North America and other key markets around the world. Radiant's value-added logistics services include warehouse and distribution, customs brokerage, order fulfillment, inventory management and technology services.

    As part of Radiant, you'll join a learning environment in which passion, dedication, and a commitment to getting the job done are valued. That’s what being on our team is all about. It’s an environment in which you can thrive and gain valuable skills and experience, which also helps Radiant grow. If this sounds like the kind of company you are looking for, we would love to hear from you!

    Radiant is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

    Compensation details : 110000-130000 Yearly Salary

    PIe8a65eaca9a0-30511-39200235

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    Director Of Product • Renton, Washington, United States, 98057

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