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ServiceNow Developer (ITSM)
ServiceNow Developer (ITSM)Purple Drive • Jersey City, NJ,Tampa, FL,Tempe, AZ, New Jersey, USA
ServiceNow Developer (ITSM)

ServiceNow Developer (ITSM)

Purple Drive • Jersey City, NJ,Tampa, FL,Tempe, AZ, New Jersey, USA
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  • [job_card.full_time]
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Role : ServiceNow Developer (ITSM)

Locations (Onsite) : New Jersey, NJ | Tampa, FL | Tempe, AZ

Experience Required : 8-10+ Years

Role Description

  • 8-10 years of hands-on experience in ServiceNow platform administration, configuration, development, integration, upgrades , and continuous improvement initiatives.
  • Experience working on multiple ServiceNow platform implementations .
  • Strong understanding of the ServiceNow data model, tables, and relationships .
  • Deep functional and technical expertise in ITSM modules — Incident, Problem, Change, Request, and Knowledge Management.
  • Solid experience in GRC and IT Operations Management (ITOM) is required.
  • Experience integrating xMatters is a plus.
  • Skilled in managing platform availability, performance, and security .
  • Hands-on experience with ServiceNow Orchestration for IT process automation.
  • Strong development experience using :

ServiceNow APIs

  • Workflows, Flow Designer
  • UI Pages, UI Macros
  • Business Rules, Client Scripts, UI Policies, UI Actions
  • Script Includes, Security Rules

    • Essential Technical Skills

  • Proficiency in scripting languages : JavaScript, Angular.js, Perl, PowerShell
  • Good understanding of ServiceNow CMDB and ITIL concepts
  • Experience implementing REST API integrations with third-party tools
  • Ability to create custom reports, dashboards, and visualizations
  • Familiarity with Performance Analytics
  • Experience with SQL Server backend development is preferred
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