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Apprentice
ApprenticeSurface Experts - Ann Arbor • Ann Arbor, MI, US
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Apprentice

Apprentice

Surface Experts - Ann Arbor • Ann Arbor, MI, US
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  • [job_card.full_time]
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Job Description

Job Description

Benefits :

  • Bonus based on performance
  • Company car
  • Flexible schedule
  • Paid time off
  • Training & development

Do you like working with your hands? Do you enjoy variety in your work? Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that typically take less than an hour.

A Day in the Life of a Surface Experts Technician : https : / / www.youtube.com / watch?v=vJ0nCFdtqqs

WE OFFER :

  • Base Salary + Bonus Opportunity : Performance-based commissions starting on day 1
  • Great Work / Life Balance : No required overtime, no nights, no weekends
  • Time Off : Paid holidays and accruable vacation
  • Flexible Work Schedule : Can accommodate midweek appointments
  • Paid New Hire Training : Onboarding includes learning alongside a trained technician
  • Company Car : Each technician drives a branded company vehicle for job duties
  • Tools Included : All necessary tools and products are provided
  • Learn a New Trade : Develop skills in a brand-new emerging trade
  • Supportive Work Environment : Team celebrates achievements and collaborates in their approach to problem-solving
  • Small Business : Local business with an owner who works alongside the team each day
  • Mentorship Opportunities : Ongoing repair training and career development
  • Dedicated Help Lines : Technician Support Team on call to assist to questions

    • DUTIES : In the Field Daily

  • On the jobsite for 4+ customers per day
  • On-site Work Orders, customer service, and follow-ups
  • Working for a variety of customers in different industries including Property Management, Hotels, Movers, Builders, etc.

    • Customer Service and Communication

  • Display world-class customer service for tenants and property management staff
  • Track work progress and notes in our CRM / Dispatch tool
  • Communicate with support team with questions

    • Follow Repair Process

  • Understand and utilize our unique 5-step repair process
  • Employ each tool in your custom tool-kit
  • Problem-solve repairs with creativity

    • We're seeking someone with experience in the construction industry, a trade, or any kind of handyman work. Your familiarity with tools, construction materials, and basic construction common sense will be essential in mastering the Surface Experts process.

    QUALIFICATIONS

  • Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby.
  • Experience working in facilities maintenance can be a big plus but is not required.
  • An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do.

    • ABOUT SURFACE EXPERTS

    Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels Almost Everything!

  • We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.
  • Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
  • Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.

    • VISION

  • To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing.
  • Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

    • MISSION

  • Our mission is to develop outstanding teams by investing in strong relationships.
  • Together, we work to solve our customers problems by reducing the waste of time, money, and materials that end up in landfills.

    • VALUES

  • Serve Others

    • Put Relationships First

  • No Jerks
  • Be Humble
  • Be a Problem Solver

    • Be Curious

  • Seek to Understand the Cause of the Problem
  • Work Smart
  • Constantly Improve
  • Trust the Process

    • Be Organized

  • Be Teachable
  • Put Business Needs Above Personal Wants
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