Process Manager

divh2Business Process Manager / h2pSeeking a Business Process Manager to lead the analysis, design, and optimization of operational processes. This role ensures workflows are efficient, scalable, and aligned with organizational strategic goals. The position bridges operations, technology, data, and strategy to strengthen organizational impact. / ppKey Responsibilities / pulliProcess Design Optimization / liliMap, evaluate, and improve workflows related to property acquisition, maintenance, and disposition. / liliIdentify inefficiencies and implement process improvements to reduce costs and increase transparency. / liliStandardize procedures across departments to ensure consistency and compliance. / li / ululliTechnology Data Integration / liliImplement and manage systems for property tracking, reporting, and compliance. / liliCollaborate with database consultants to automate processes and improve data accuracy. / liliDevelop dashboards and reporting tools to monitor performance metrics. / li / ululliCross-Department Collaboration / liliWork closely with real estate, planning, legal, and operations teams to align processes. / liliFacilitate communication between departments for smooth pipeline management. / liliSupport leadership in strategic planning by providing process insights. / li / ululliTraining Capacity Building / liliTrain staff on new systems, workflows, and compliance requirements. / liliDevelop manuals, guides, and resources to support consistent process execution. / liliFoster a culture of continuous improvement across the organization. / li / ulpRequirements / pulliQualifications Education Experience / liliBachelors degree in business administration, public administration, real estate, or related field. / liliProfessional experience in process management, operations, or organizational development. / liliMinimum two years in a nonprofit leadership position preferred. / li / ululliSkills Competencies / liliAbility to manage multiple projects, set priorities, and meet deadlines in a fast-paced environment. / liliStrong communication skills with diplomacy and good judgment. / liliHighly proficient in Microsoft Office Suite. / liliExperience in data compiling, tracking, cleaning, and reporting. / liliFamiliarity with workflow automation, CRM systems, or property management software. / liliCritical thinking skills and ability to see the big picture. / liliValid drivers license and willingness to travel locally for meetings and property reviews. / li / ul / div