Sales Operations Manager (Global Starlink Enterprise Sales)

Sales Operations Manager (Global Starlink Enterprise Sales)

Bastrop, TX; Hawthorne, CA; Redmond, WA; Sunnyvale, CA; Washington, DC

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

Sales Operations Manager (Global Starlink Enterprise Sales)

The Starlink Enterprise Sales team is hiring a results-driven Sales Operations Manager to empower our sellers and channel resellers to perform at their peak by providing the tools, training, and insights they need to win.

You'll design and deliver impactful programs that connect Starlink's technology to customer value, align sales teams and channel resellers around consistent messaging and methodology, and accelerate onboarding, ramp, and productivity. You'll partner cross-functionally with Sales, Marketing, Account Management, Channel, and Customer Success to make enablement a strategic advantage.

You will build upon a strong foundation - scalable onboarding, structured playbooks, and defined methodologies - to drive measurable improvements in pipeline generation, deal execution, and quota attainment. The ideal candidate combines strategic vision with operational excellence and thrives on turning enablement from a support function into a revenue multiplier with a strong emphasis on channel reseller success to expand Starlink's global reach.

This is a critical, high-impact role for a proven enablement leader who can influence cross-functionally, operationalize at scale, and deliver meaningful results across multiple GTM motions including direct sales and channel resellers.

Responsibilities :

Strategic Enablement :

Partner with sales and channel leadership to define enablement priorities that align with sales strategy.

Build scalable frameworks for onboarding, readiness, and continuous learning across all enterprise sales and channel resellers.

Translate product, messaging, and methodology updates into actionable field enablement programs.

Content & Training :

Develop and maintain sales playbooks, positioning guides, competitive resources, and value messaging content for enterprise sales and channel resellers.

Deliver engaging enablement sessions - live, virtual, and self-paced - that blend practical selling with deep product understanding. Integrate enablement into major product releases, launches, and campaigns.

Sales Tools & Systems :

Own enablement tools such as HubSpot, Apollo, Euler, Support Agent ensuring content is discoverable, relevant, and adopted.

Partner with Sales Ops to align tools, data, and process improvements to enablement outcomes.

Performance & Impact :

Define and track key enablement metrics including channel-specific KPI's such as reseller activation rates, sales velocity, reseller-closed revenue, etc.

Gather feedback from sellers and resellers to continuously improve programs and resources.

Ensure enablement outcomes are visible to executive stakeholders.

Basic Qualifications :

Bachelor's degree OR 5+ years of professional working experience in lieu of a degree

5+ years of experience in sales enablement, sales strategy, or enterprise sales leadership

Preferred Qualifications :

Strong understanding of enterprise sales cycles, and the ability to translate complexity into clarity

Experience with design tools, ideally Figma

Proven track record of building and scaling onboarding and readiness programs, with experience in channel reseller enablement

Excellent communication and facilitation skills, you can lead workshops and craft messaging that sticks for diverse audiences, including global channel resellers

Highly organized, project-driven, and comfortable managing multiple workstreams

Proficiency in GTM tools such as HubSpot, Apollo, etc.

Analytical mindset with the ability to connect enablement programs to business outcomes, including channel revenue attribution

Additional Requirements :

Must be available to work extended hours and weekends as needed

This position is based in Hawthorne, CA and requires being onsite - remote work not considered

ITAR REQUIREMENTS :

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. 1157, or (iv) Asylee under 8 U.S.C. 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin / ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application / interview process should reach out to EEOCompliance@spacex.com.