Field Service Manager

Job Description

Job Description

Field Service Manager

Department

Reports To

FLSA Status

Last Modified

Maintenance

Branch Manager- South Branch

Exempt

05 / 04 / 23

Who We Are

Environmental Management Inc. was established over thirty years ago, in this time we have grown to be one of the largest landscape companies in Central Ohio. We believe our individual employees are EMI’s greatest asset. EMI is committed to providing the best possible climate for maximum development and goal achievement for all employees.

Environmental Management Inc. is an Accredited Design / Build, Irrigation, and Maintenance Landscaping company serving clients throughout central Ohio. We are known for our customer-oriented approach to addressing a lifestyle relating to outdoor environments. Due to dedication and innovative ideas in landscape design, our company has been able to delicately balance growth and personal relationships with our clients and our team. With our educated staff and continued growth and devotion, we strive to continue to achieve our success as the premier landscape design / build company in Central Ohio.

Job Summary

With the guidance of the Maintenance Operations Manager, directs the efficient operation of Maintenance Crews while operating within the established budget guidelines. Works in cooperation with Maintenance Operations Manager, Maintenance Crew Leaders, EMI Account Managers and Assets Manager with quality and customer satisfaction as top priority. Must be available to work in a management capacity for our Winter Services Division. The Field Service Manager is responsible for the overall management of Specified Columbus Region. Responsible for providing leadership and training necessary for the crew leaders to obtain their goal of completing quality project maintenance. This manager will occasionally work alongside crews in the field. Communicate and resolve all issues related to maintenance to ensure all maintenance operations meets company standards.

Supervisory Responsibilities

Directly supervises between 20-30 employees depending on the magnitude of the job. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include hiring and terminations, training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Also responsible for 5-8 supervisors and their departments.

Duties / Responsibilities

• Project Management

Daily scheduling of crews

Review of pertinent site issues that require attention / approval for completion

On-site communication with customers is required

Ensure projects are completed within budget and within budgeted hours

Ensures crews are trained according to EMI Individual Training Standards

Work in various functions within the Snow Division

Required Skills / Abilities

Education

Certificates & Licenses

Work Environment

Physical Requirements

As an EQUAL EMPLOYMENT OPPORTUNITY / AFFIRMATIVE ACTION EMPLOYER, Environmental Management Inc. does not discriminate against applicants or employees because of their age, race, color, religion, national origin, sex, or on any other basis prohibited by law. Furthermore, Environmental Management Inc. will not discriminate against applicants or employees because he or she is physically or mentally handicapped, a disabled veteran, a veteran of the Vietnam era, or has a non-job related medical condition, provided he or she is qualified and meets the requirements established by Environmental Management Inc. for the job. As an employment AT WILL EMPLOYER, the employee or employer may terminate employment at any time and for any reason.