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Service Manager
Service ManagerFremont Hyundai • Fremont, California, USA
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Service Manager

Service Manager

Fremont Hyundai • Fremont, California, USA
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

At California Automotive Retail Group we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource and growth is encouraged through diligence teamwork & creativity. Above all there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry apply today!

Benefits

  • Medical & Dental Insurance
  • Vision Discount Program
  • 401K Plan Match
  • Paid time off and vacation
  • Life insurance w / AD&D Feature
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Employee Assistance Program
  • Worldwide Travel Assistance
  • Commuter Benefit
  • Health Reimbursement Account
  • Discounts on products and services
  • Above average industry pay $7000 to $14000 depending on performance.

Responsibilities

  • Assist customers in servicing repairing and explaining each service need.
  • Understanding customers requirements and concerns; matching requirements and concerns to various service options.
  • Making the customer comfortable with the service being performed and keeping the customer informed and updated during the service of their vehicle.
  • Keeps abreast of new products features accessories and attend product training as required.
  • Maintain a service customer follow up system that encourages repeat and referral business and contributes to customer satisfaction.
  • Hiring and supervising all service department personnel as well as monitoring their performance in servicing customers.
  • Creating goals and objectives for the department which include an annual operating budget and a marketing plan to promote new business.
  • Maintaining a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately.

    • Qualifications

  • Prior experience as a Service Manager is required.
  • Strong focus on providing excellent customer service.
  • A high school diploma is required.
  • Automotive Service Management / Dealership : 5 years
  • Clean and valid Drivers License

    • We are an equal opportunity employer and prohibit discrimination / harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

    Required Experience :

    Manager

    Key Skills

    Restaurant Experience,Kitchen Experience,Dealership Experience,Food Safety Experience,Management Experience,Auto Service Management,Maintenance,Operations Management,Cash Handling,Leadership Experience,Supervising Experience,Automotive Service

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 7000 - 14000

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    Service Manager • Fremont, California, USA

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