General Characteristics Responsible for responding to inquiries and providing information to customers calling into a service hotline.
Records all customer contact information in a call log.
Evaluates situation, determines appropriate response and escalates to designated specialist/resource for resolution of customer’s problem or complaint.
Tracks issues escalated for resolution to ensure customer receives a timely response.
Must have knowledge of the enterprise’s business/products and demonstrate strong customer focused skills.
By applying, you will be considered for current and upcoming opportunities, and we will reach out if a role that matches your skills and qualifications becomes available.* Powered by JazzHR
Customer Service Hotline Representative • Tallahassee, FL, US
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Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent expe...[internal_linking.show_more]
Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent expe...[internal_linking.show_more]
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...[internal_linking.show_more]
Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent expe...[internal_linking.show_more]
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