Clinical Program Director - CPD

Clinical Program Director

The rewards at Healogics are immense, starting with the important work we do to change patients' lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide.

Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships

The Clinical Program Director is responsible for the management and the strategic growth of the Wound Care Program and other wound care continuum programs for the assigned area of responsibility. This position is responsible for the complete oversight of the Wound Care Center (WCC), to include the following functions : day-to-day center operations, staff management, financial management, quality / performance improvement, community education, and clinical functions oversight. The Clinical Program Director is also responsible for maintaining collaborative and consultative client relationships within and outside the hospital organization and for creating effective working relationships between Healogics and the hospital.

All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable.

Essential Functions / Responsibilities :

Manages the Center's Operations (20%)

• Oversees the day-to-day management of outpatient clinic(s), and other wound care continuum programs, as applicable.
• Continuously assesses current clinic flows, processes and procedures, identifies areas of improvement, and develops and implements best practices and appropriate changes to improve outcomes
• Works with hospital and company personnel to ensure availability of adequate resources, supplies, equipment and services.
• Facilitates the flow of information and maximizes effective communication throughout the program.
• Prioritizes responsibilities and directs the work of the Center's clinical staff and non-clinical staff.
• Collaborates with other health care providers across the wound care continuum, Wound Care Center (WCC) Providers, and Medical Director regarding clinic and patient needs.
• May function as a Documentation Assistant (scribe) in accordance with Healogics policy

Manages direct reports in conjunction with the company and hospital HR departments. This includes interviewing, hiring, motivating, coaching, counselling, establishing performance expectations, and conducting performance reviews. (5%)

Performs Financial Management (10%)

Manages Community Education / Marketing functions (20%)

Manages Quality / Performance Improvement functions (10%)

Manages clinical functions (20%)

Manages Relationships (15%)

Performs other duties as required.

Required Education, Experience and Credentials :

Required Knowledge, Skills and Abilities :

Physical Demands :