Product Manager (IT)

Overview
Information Technology is responsible for the planning, implementation, operation and stewardship of Library technology systems and services. These include staff and public computers, networking and telecommunications services, enterprise applications, administrative systems, servers, cloud platforms and related technology infrastructure.

The Department of IT Strategy, Policy & Insights partners with the Director of Infrastructure & Operations to transform IT to a business-oriented, product-managed and value-driven organization by providing vision and direction for IT products; developing policies and governance for how IT should be functioning; and measuring IT’s performance to ensure the continued delivery of value to the Library.

The Product Manager conceives, defines, tests, delivers, monitors, refines and withdraws IT products to maximize business results. They have a unique mix of skills including strong time management and prioritization, excellent communication both verbal and written, and the ability to lead through collaboration with effective stakeholder management. They are able to work effectively with a wide range of teams — from business leaders to IT I&O technology teams — to drive product success. The Product Manager is able to code-switch effectively, fitting in with different groups, and have enough technical knowledge to engage effectively with IT I&O tech teams. They understand technical issues well enough to prioritize correctly between getting a new feature versus when to reduce technical debt or improve resiliency.

Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library’s operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library’s vaccination policy will be provided with additional instructions at the time of the conditional offer.

Physical Required?
No

Union/Non Union
Non Union

Schedule