Network Operations Center (NOC) Associate OIT

Discover Your Career at Emory University

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.

Description

The Network Operations Center (NOC) Associate is a central university office position that supports the configuration installation maintenance and troubleshooting of network services and devices.

In the Network Operations Center the analyst will also monitor critical processes for Emorys enterprise-wide systems and applications and address interruptions and failures.

KEY RESPONSIBILITIES :

• Reporting to the NOC Manager Run or Build Manager of Network Services the NOC Associate interacts with others to resolve issues within a timely manner.
• Installs configures maintains and troubleshoots network services and devices.
• Interacts with customers to resolve network issues.
• Performs inspections and upgrades.
• Develops and maintains documentation.
• Has strong technical aptitude about troubleshooting and testing activities related to network services.
• Has the aptitude to perform troubleshooting testing scripting and coding.
• Assists with systems and executes modifications / changes to configurations within change control guidelines.
• Performs other related duties as required.

MINIMUM QUALIFICATIONS :

PREFERRED QUALIFICATIONS :

NOTE : Position tasks are generally required to be performed in-person at an Emory University location. Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.

Additional Details

Emory is an equal opportunity employer and qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions educational programs or employment including recruitment hiring promotions transfers discipline terminations wage and salary administration benefits and training. Students faculty and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973 the Vietnam Era Veterans Readjustment Assistance Act and applicable executive orders federal and state regulations regarding nondiscrimination equal opportunity and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance 201 Dowman Drive Administration Building Atlanta GA 30322. Telephone : (V) (TDD).

Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation please contact the Department of Accessibility Services at or call (Voice) (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.

Required Experience :

IC

Key Skills

Business,Information Management,Accounting,Corporate Risk Management,Faculty,Jms

Employment Type : Full-Time

Experience : years

Vacancy : 1