Department Specialist - Midvale, UT (In Office)

Department Specialist

Did you know that Zions Bancorporation is one of the nation's premier financial services companies with total assets exceeding $70 billion? With local management teams at the helm in 11 western states, Zions is dedicated to making a difference in their local communities. At Zions, we haven't forgotten who keeps us in business, meaning we're committed to the success of our customers, and our employees. Here, the possibilities are endless come for a job, stay for a career. We are currently seeking a Department Specialist to support our Collections Department at Zions Bancorporation's new Technology Center located in Midvale, Utah. This position is in office. The ideal candidate for this role will have the skills and experience necessary to meet the following responsibilities and qualifications :

Provide a variety of staff support services to an organizational unit / department

Administers various programs, projects, and / or processes specific to the operating unit served

Provides customer service by interaction with 3rd Party Mortgage Servicer and other departments within the Bank. Assist others within and outside the company regarding issues related to the department

Train and assist other employees

Perform a variety of clerical duties, which may include, but not limited to, electronic safe keeping of records, answering phone, maintaining reports and other pertinent data

Assist in preparation and control of records, statistics, and reports regarding mortgage servicing oversight, etc.

Perform other duties as assigned

• Qualifications

Requires High School diploma or equivalent and some office, administrative, clerical or other directly related experience.

A combination of education and experience may meet job requirements.

Basic knowledge of departmental functions, office / administrative functions, banking and / or departmental processes and procedures.

Must have good customer service and communication skills, both verbal and written.

Good problem resolution skills.

Must be accurate and detail oriented.

Working knowledge of various computer software including spreadsheets and word processing.

Familiarity with Microsoft Office Excel, Word, Outlook, Teams.

Able to work within high pressure deadlines.

Bankruptcy basic knowledge is helpful

Medical, Dental and Vision Insurance - START DAY ONE!

Life and Disability Insurance, Paid Parental Leave and Adoption Assistance

Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts

Paid Training, Paid Time Off (PTO) and Paid Federal Holidays, and any applicable state holidays

401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience

Mental health benefits including coaching and therapy sessions

Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire

Employee Ambassador preferred banking products

Req ID : 068898 Equal Opportunity Employer

It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws. If you are an individual with disabilities who needs accommodation, or you are having difficulty using our website to apply for employment, please contact us at (801) 844-7628, Mon.-Fri. between 9 a.m. - 5 p.m. MST.