Customer Service Rep

Customer Service Representative

Upfront Plumbing Drains Heating and Air in Midvale, UT is looking to hire a full-time Customer Service Representative to provide excellent customer service while managing a variety of administrative tasks. Are you service-minded? Would you like to work for a company that understands the importance of work-life balance? If so, please read on!

This position earns a competitive wage of $16-$18 per hour, depending on experience. We provide awesome benefits and perks, including paid time off (PTO), and paid major holidays. Additionally, we have a work hard, play hard culture and enjoy numerous company events and parties. If this sounds like the right opportunity for you, apply today!

For nearly two decades our company has been serving the Salt Lake community a unique and fresh service experience. Our ability to improve terrible situations and maintain excellent health and sanitation standards for our community has earned us a well-trusted reputation. We are licensed, bonded, and insured meaning we get jobs done fast and done right.

We are a team of highly motivated individuals that thrive in a laid-back and easy-going environment. Our culture allows us to strive for success while never losing our passion. We aim to be a long-standing company where employees can build lifelong careers and have a place to endlessly succeed. Our team enjoys feeling valued and appreciated while being a part of a company that never stops growing.

A day in the life of a Customer Service Representative

As a Customer Service Representative, you provide support to our plumbers out in the field. You answer inbound calls, texts, and emails. As you interact with clients, you gather information, manage schedules, and process new and existing service requests. Your knowledge of the plumbing industry allows you to provide clear answers to any questions our customers may have. You get great satisfaction from providing excellent customer service and love helping the team from the comfort of your home!

Qualifications for Customer Service Representative

• Must be able to work in the office in Midvale, UT
• Excellent written and verbal communication skills
• Ability to work in a fast-paced environment
• Ability to work in both team and individual environments
• Willingness to learn additional skills and grow with the company
• Must live in the Salt Lake Valley

Do you have strong problem-solving skills? Are you highly organized? Can you prioritize multiple tasks effectively? Do you catch on quickly? Are you friendly and able to establish a good rapport with people easily? If yes, you might just be perfect for this position!

Work schedule for a Customer Service Representative

This full-time position typically works Monday - Friday.

Are you ready to join our team? If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!