Senior Program Manager, Workplace PMO

Senior Program Manager, Workplace PMO

Gap Inc. is searching for an energetic Senior Program Manager to join our Workplace Experience Team. This is a construction PMO position, not an IT PMO position. The right person will be passionate about working for a company that lives its brand and understands that Workplace Experience plays a major role in how we create a company culture. The Senior Program Manager will be a crucial part of the team taking ownership and responsibility of the day-to-day Program Management of the team to foster continuous improvement as well as support active construction projects.

The Workplace Experience (WE) team is responsible for curating and sustaining our unique Gap Inc. work environments (not the stores), helping to bring our purpose to life in the physical sense. We are responsible for the full life cycle of our physical workplaces, from 'ideation to expiration', and we are a key influencer of the employee experience by way of our workspaces, services and amenities.

The Senior Program Manager will oversee end-to-end delivery of multiple workplace construction projects, develop and manage project scopes, budgets, and schedules for leadership approval and execution, manage capital and expense budgets in accordance with corporate financial controls, lead project meetings and provide regular progress and financial updates to stakeholders, partner with Real Estate, Facilities, Design, IT, Security, AV, and other cross-functional teams to ensure seamless project delivery, manage and coordinate architects, general contractors, consultants, and third-party project managers, administer procurement processes, RFPs, and vendor contracts in alignment with Gap Inc. policies, create and champion PMO standards and continuous improvement in a project delivery framework, deliver successful 'last mile' outcomes, including move-in readiness and accurate as-built documentation, maintain strong vendor and partner relationships through consistent communication and performance feedback, support Gap Inc.'s inclusion goals through thoughtful workplace delivery, provide monthly status and financial reports for active and closed projects.

The ideal candidate will have proven ability to manage multiple projects at various stages, ensuring accuracy, adherence to guidelines, and timely completion to avoid delays, resource waste, or impact on organizational goals. They will independently determine methods and procedures for new or special assignments; may supervise the work of others. They will have strong experience in developing and managing project budgets with high attention to detail and organization. They will have general knowledge of building mechanical and electrical systems. They will demonstrate leadership skills, including conflict resolution, negotiation, and problem-solving. They will act as an effective change agent, providing technical guidance within and across our teams. They will have strong organizational and collaborative skills with the ability to communicate clearly and professionally, both verbally and in writing, across all levels of management and technical staff. They will have experience working effectively with architects, contractors, client representatives, and internal team members. They will be able to solve complex problems with limited precedent, while maintaining a strategic, long-term perspective on trends, issues, and business implications. They will have a flexible and adaptable work style, including travel up to 3040% of the time (approximately four site visits per project) and availability for overtime, early mornings, evenings, or weekends as needed. They will maintain professionalism under pressure and manage work effectively under tight deadlines. They will identify, resolve, or escalate problems appropriately in a fast-paced, dynamic environment. They will work independently and collaboratively as part of a team. They will be proficient in MS Office, Outlook, Excel, MS Project, and MS OneDrive.

Benefits at Gap Inc. include merchandise discount for our brands, competitive Paid Time Off plans, opportunities to volunteer, extensive 401(k) plan with company matching, employee stock purchase plan, and medical, dental, vision and life insurance.