Hearing Instrument Specialist

Job Description
Happy Ears Hearing Center is a highly rated private practice with four locations across the Greater Phoenix area, dedicated to helping adults hear their best through compassionate, patient-centered care. The practice is known for its upbeat, team-oriented culture, where providers genuinely enjoy what they do and help people reconnect through better hearing.

Position Overview:

Happy Ears Hearing Center is seeking a Hearing Instrument Specialist to join their Peoria location, providing comprehensive hearing evaluations, personalized treatment planning, and follow-up care. The ideal Hearing Instrument Specialist candidate takes pride in providing personalized hearing care and delivers treatment guided by audiology best practices.

The practice offers strong clinical support, modern technology, and a collaborative environment where providers are encouraged to learn, grow, and share ideas. This is an excellent opportunity for someone who values continuous improvement and thrives in a patient-centered setting.

Key Responsibilities:

• Perform hearing screenings and comprehensive audiometric evaluations
• Fit, program, and verify hearing aids using Real Ear Measurements and best-practice protocols
• Counsel patients and families on hearing aid use, maintenance, and expectations
• Provide follow-up adjustments, cleanings, and repairs
• Maintain accurate documentation and patient records
• Collaborate with audiologists and the broader clinical team to ensure continuity of care

Requirements:

• Current and unrestricted Arizona state license as a Hearing Instrument Specialist
• Minimum 1-2 years of experience in hearing aid dispensing (preferred)
• Strong communication and counseling skills
• Passion for patient education and relationship building
• Commitment to providing best-practice hearing care and ongoing professional growth

Benefits:

• Salary Plus Bonus Potential ($75,000 -$95,000)
• Health, dental, and vision coverage for employees and family
• Matching Retirement Plan
• Generous Paid Time Off
• CEU, Licensure, Associations
• Relocation Assistance