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Member Services Representative
Member Services RepresentativeElite Fitness • Seymour, CT, US
Member Services Representative

Member Services Representative

Elite Fitness • Seymour, CT, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Benefits :

  • Employee discounts
  • Training & development
  • Flexible schedule
  • Free uniforms

Special Skills :

Strong customer service skills Responsibilities :

  • Membership Sales.
  • Greet all members & guests with a smile and wish them well as they exit the club.
  • Check in all members and guests in accordance with company procedures.
  • Facilitate any messages on club software at member check-in.
  • Answer phones in courteous, helpful, professional manner.
  • Communicate special events to members and guests.
  • Maintain an atmosphere which makes members feel welcome.
  • Facilitate all member requests or forward to a manager.
  • Maintain professional disposition at all times.
  • Sell retail products.
  • Schedule member services : tanning, etc.
  • Facilitate payment of member services in accordance with company procedures.
  • Know club facility, services, and schedules.
  • Maintain a clean and organized work area.
  • Assist in all projects as delegated by club management.
  • Follow all policies and procedures in the Employee Handbook.
  • Opening and closing duties.

    • Meetings :

    Monthly or Weekly Department Meetings

    Employee Training Meetings

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    Member Service Representative • Seymour, CT, US

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