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Program Community Director
Program Community DirectorOld Colony YMCA • Brockton, MA, United States
Program Community Director

Program Community Director

Old Colony YMCA • Brockton, MA, United States
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Join an amazing community workforce that enriches the lives of thousands of people in our community. Are you a highly motivated community engager? Do you want a role that not only gives back to your community but gives you a sense of achievement and purpose? Well, look no further, your next role is right in front of you...

JOB SUMMARY :

The Program Director provides strategic and hands-on leadership for programs that develop people-staff, interns, and volunteers-while strengthening workforce pathways that support the Brockton community and the YMCA's mission. This role oversees internship programs, volunteer engagement, staff onboarding, and career development pathways across multiple program areas that support member retention and recruitment. She / he will provide friendly, courteous, and prompt service to all members, clients, and volunteers of the Y. S / he will accept and display the values of caring, honesty, respect, and responsibility. Additionally remains focused on supporting YMCA philanthropic efforts and sharing opportunities for engagement and outcomes with members, participants, and community members.

JOB FUNCTIONS :

Program / department responsibilities :

Workforce Development & Career Pathways

  • Design and manage career pathway programs that support entry-level roles across the following YMCA career tracks (Health and Wellness, Events, Clubs and Programs, Facilities and KidZone)
  • Partner with other branch leadership to align workforce development efforts with grant funded initiatives, community collaborations and staffing needs
  • Identify and implement training and continuous improvement plans for interns, volunteers and staff.
  • Track outcomes related to training and hiring pipelines

Internship Program Leadership

  • Develop, implement, and oversee internship programs that provide meaningful, skill-building experiences aligned with YMCA career pathways.
  • Build and maintain partnerships with local colleges, high schools, workforce agencies, and community organizations.
  • Supervise interns, coordinate mentors, and evaluate intern performance and program impact.
  • Support interns' transition into YMCA employment opportunities when appropriate.

    • Volunteer Leadership & Engagement

  • Recruit, onboard, train, and support YMCA volunteers in alignment with branch needs and community impact goals.
  • Create clear volunteer roles, expectations, and leadership opportunities.
  • Ensure volunteers feel welcomed, supported, and connected to the YMCA mission.
  • Maintain compliance with YMCA policies related to volunteer screening, documentation, training, and supervision.

    • Onboarding & Staff Development

  • Lead or support branch onboarding processes to ensure new staff are welcomed, trained, and set up for success.
  • Collaborate with department leaders to create consistent onboarding experiences across program areas.
  • Support ongoing professional development, coaching, and mentorship opportunities.
  • Promote a culture of learning, feedback, and continuous improvement.

    • Community & Partnership Development

  • Serve as a liaison to community workforce partners, schools, and employment organizations in Brockton.
  • Represent the YMCA at community meetings, job fairs, and workforce initiatives.
  • Advance the YMCA's role as a career-launching and talent-development organization within the community.

    • Administration & Compliance

  • Maintain accurate records related to interns, volunteers, and workforce development participants.
  • Ensure all programs comply with YMCA policies, safety standards, and applicable regulations.
  • Prepare reports, data, and insights for branch and association leadership.

    • Supervision of Personnel

  • Attend and participate in all Association Team meetings and trainings applicable to your role
  • Meet with supervisor weekly and as directed.
  • Meet as needed with other branch leadership
  • Hold monthly staff meetings with program staff.
  • Supervise, train and evaluate staff and volunteers following OCY standards and guidelines.

    • Fiscal Responsibility

  • Ensure collection of payments according to OCY policies and procedures.
  • Adhere to all fiscal policies and procedures such as purchase orders, employee expense and grant funding sources.
  • Assist with the development of the program budgets.

    • Facility / Housekeeping Responsibility

  • Achieve the highest level of cleanliness by cleaning and / or inspecting areas that programs use each day.
  • Through the use of the facility cleanliness checklist, assist in monitoring the cleanliness of the facility.
  • Responsible for inventory of program supplies and assets.
  • Repair or replace equipment when needed.

    • Interdivisional / Community / Volunteer Responsibility

  • To actively participate and provide leadership for the Y's annual Campaign.
  • To promote Y programs through public appearances and presentations.
  • Be an active member of relevent affinity groups as assigned.
  • Be an active member in the Brockton Branch all staff team

    • YMCA LEADERSHIP COMPETENCIES - TEAM LEADER

    Mission Advancement : Models and teaches the Y's values. Ensures a high level of service with a commitment to improving lives. Provides volunteers with orientation, training, development and recognition. Cultivates relationships to support fundraising.

    Collaboration : Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance, and support.

    Operational Effectiveness : Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress.

    Personal Growth : Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance.

    EDUCATION / EXPERIENCE / PHYSICAL REQUIREMENTS :

  • Minimum 21 years of age with 1-2 years of related experience.
  • Working Knowledge of Microsoft Office necessary.
  • Must be physically able to drive, lift and move objects (at least 45 lbs) for special events and normal business functions.
  • Must be available to work a varied schedule as business functions demand.
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