Information Technology Specialist l/Information Technology Associate

Contact:
Denise Middleton (916) 323-6695

Location:
CA State Controller's Office
300 Capitol Mall
Sacramento, CA 94518

Final Filing Date:
June 25, 2024

For permanent positions, SROA and surplus candidates should attach “surplus letters” to their application. Failure to do so may result in your application not being considered.

Submit application package electronically via your CalCareers account or to address below:

State Controller’s Office
Human Resources Office
ATTN: Classification Unit - JW
300 Capitol Mall, Ste. 300
Sacramento, CA 95814

Application package must include all the required documents. Mailed application package must include either PR #34 or Position #051-340-1401-024 in the job title section. Application received without this information may be rejected.

Looking for a job that you can feel passionate about? Looking for work in an inviting work environment? If you are interested in working in a fast-paced environment surrounded by enthusiastic and self-motivated people, then look no further! The Office of the State Controller (SCO) is the destination Constitutional employer within the State of California.

Applications will be screened and only the most qualified will be interviewed. Application must include “to” and “from” employment dates (m/d/y), hours per week, and prior employer contact information including contact number. Applications received without this information may not be considered for this position.

The selected candidate considered for the advertised position will be required to undergo a fingerprint clearance and any offer of employment will be contingent upon live scan fingerprint results.

“Willing to consider hiring at the Information Technology Associate Level.”

Additional Requirements: Applicants must submit a Resume and Statement of Qualifications with their applications.

Statement of Qualifications: Prepare an SOQ for the hiring manager’s review. Your responses must be no more than two typewritten pages in length, using 12-point font, one-inch margins, and include your first and last name in the upper right-hand corner of each page. Applications received without an SOQ will not be considered.

Duties and Responsibilities:
(Candidates must perform the following functions with or without reasonable accommodations.)

• Provide an expert level of technical support as well as higher level of analytical skills to resolve the most complex California Department of Technology (CDT) mainframe issues, SCO’s IT system interfaces, online Customer Information Control System (CICS) regions, critical Virtual Storage Access Method (VSAM) files, Integrated Data Management Systems (IDMS) applications and Focus projects are assigned, represent the PO unit on tasks requiring technical support of our z/OS and UNIX environments. This may include special projects or assignments utilizing the Hierarchical File System/Multiple Virtual Storage (HFS/MVS) UNIX installations, OCOPY utilities. Collaborate with project leads and managers concerning the implementation of the FI$Cal project and/or any special production and modifications to be processed.
• Maintain, coordinate production releases and act as the Subject Matter Expert (SME) between programmers, customers and PO staff. Provide online monitor support for the department.Perform update installations, run daily, weekly, monthly and periodic processing cycles and execute order driven on-demand requests for SCO’s key sub-systems and processes to include:California Financial Information System (CFIS) Claims, Direct Deposit Claims (DDC), Medi-Cal Payment Reimbursement (MPR) claims, Retired Rolls, Lottery claims, Lottery Apportionments and Lottery Franchise Tax Board (FTB) Offsets, Payroll, Business Month, Employment History (EH) and Leave Accounting System (LAS).
• Analyze new program documentation, Job Control Language (JCL), Interactive System Productivity Facility (ISPF) dialogs released by programmers for compatibility with the existing production environment.
• Collaborate with CDT and /or the Enterprise System Support (ESS) Unit to ensure new hardware/software installations will not negatively affect PO production processing. Work with CDT to ensure the latest encryption software is implemented for data security. Analyze current data file transfer methods by working with the CDT and the customer to see if the connectivity lends itself to a secure transport of confidential data. Determine if customers can securely connect through the internet into the CDT and eventually the SCO.
• Analyze and identify system configuration and performance measures with CDT, ESS staff and make recommendations on changes that will benefit the SCO.
• In a backup capacity, develop, install and maintain the IT Global Calendar (IGC) that is utilized during the execution of production batch processes via the Enterprise Systems Platform (ESP). Obtain the workload calendars from SCO divisions and transfer the workload process to the IGC when necessary. Update changes that occur from the customer’s workload immediately to the IGC. When working on the IGC, all processing must halt until updates are completed. Research and resolve complex mainframe production issues and operation recovery needs.
• Develop, research, schedule, and troubleshoot space management reports, data file reports and the status of current projects. Advise and participate in establishing processing schedules, control procedures, and system testing methods. Evaluate and identify new technical software products for upgrading the department mainframe operating system as well as communicating the results and providing recommendation to the technical team. Develop and process job stream tests for large and/or complex systems. Develop, maintain and provide documentation on procedures, guidelines and online information for the PO unit.
• Provide documentation on basic procedures and guidelines for execution of all production batch processing. Update documentation residing on PO’s SharePoint site for PO staff use. Test installations, copy data, maintain conversion lists, notify customers, and update production JCL with new encryption program for future tape builds. Assist in developing training material for changes to the PO environment. Provide technical training to the PO staff on the fundamental changes to JCL, International Business Machines (IBM) utilities, ISPF, and various environments.
• Identify, research, and implement ways to make processes error-free and more efficient. Review production time frames, optimize JCL, monitor disk groups, and modify schedules to improve system performance. Modify existing processes to ensure accuracy, timely turnaround, and most cost effective way of processing assignments. Serve as a member of, and participate in, the SCO’s semi-annual Disaster Recovery exercises and Technical Recovery exercises.