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Technical Support Engineer
Technical Support EngineerPartnersinstaffingmi • Naperville, Illinois, United States
Technical Support Engineer

Technical Support Engineer

Partnersinstaffingmi • Naperville, Illinois, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.permanent]
[job_card.job_description]

Are you a solutions-driven professional with a passion for technology and automation? Were seeking a Technical Support Engineer to join a fast-growing, innovation-focused team in Naperville. This is a full-time, direct hire opportunity with a competitive salary and room for growth.

Key Responsibilities :

  • Lead technical support strategy, owning solution architecture and customer engagement in the industrial automation space
  • Translate customer needs into scalable, cost-effective solutions
  • Act as a key technical liaison, building trust and credibility with strategic clients
  • Deliver on-site demos, technical workshops, and proof-of-concepts (POCs)
  • Collaborate closely with internal sales, product, and engineering teams to drive customer satisfaction
  • Build and mentor a small technical team, providing coaching, onboarding, and performance development
  • Maintain consistency and quality across technical solution delivery processes

Qualifications :

  • 3+ years of technical experience in automation, robotics, machine vision, or a related field
  • Strong problem-solving and solution-design skills
  • Excellent communication and presentation skills
  • Comfortable working cross-functionally with technical and non-technical teams
  • Experience with industrial systems, controls, or integration is a plus
  • Leadership or mentoring experience preferred

    • Why Youll Love This Opportunity :

  • Work with innovative technology in a high-growth industry
  • Join a mission-driven team that values collaboration and impact
  • Opportunity to influence product development through real-world feedback
  • Be part of a company that supports professional growth and development
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