Resource Sharing Shipping Coordinator Library Administration

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value.

We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan .

At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley.

Departmental Overview

The Library's Resource Sharing Division (RSD) is composed of two departments : Borrowing Services and Lending Services. Borrowing Services supplements the UC Berkeley Library's renowned collections by providing access to materials not held locally, supporting the research, teaching, and learning needs of Berkeley's faculty, staff, and students. Lending Services shares the UC Berkeley Library's collections with libraries and researchers worldwide, supporting the global exchange of scholarly resources. Together, these departments ensure that UC Berkeley's community, as well as the broader academic community, benefit from timely and wide-ranging access to research materials.

Position Summary

This position within the Resource Sharing Division (RSD) provides support to the Lending Services Department and coordinates the Division's shipping operations. Responsibilities include performing library assistant duties to fulfill interlibrary loan requests using UC Berkeley Library materials for external institutions and researchers, such as bibliographic verification of requests, electronic transmission of scanned documents, and preparation of physical items for shipment in accordance with departmental policies and procedures. The role also manages incoming and outgoing shipments of library materials through the UC-wide courier service and FedEx, UPS, and USPS, including monitoring shipping supplies and equipment, reviewing courier invoices, tracking and resolving shipping issues, and applying quality-control practices to safeguard library materials. In addition, the incumbent trains and supports student employees engaged in shipping and other divisional tasks.

Application Review Date

The First Review Date for this job is : 12 / 05 / 2025.

Responsibilities

Resource Sharing Request Processing

• Conduct bibliographic checking of interlibrary loan requests using the Integrated Library System (ILS) and other research tools; resolve vague or incomplete citations (often in non-English languages) through database and online searches.
• Confer with staff colleagues on problematic requests and citations, escalating complex issues to the Supervisor or Lending Department Head.
• Route requests to the appropriate library location for retrieval of materials and accurately update requests in interlibrary loan (ILL) management systems.
• Electronically transmit requested materials from e-resources or physical scans; verify accuracy, completeness, and research-quality standards, returning incomplete scans for correction.
• Confirm accuracy of supplied materials (both returnables and non-returnables), prioritize rush requests, and ensure compliance with departmental policies and with relevant copyright, licensing, and confidentiality guidelines in the sharing of library materials.
• Monitor departmental email accounts to respond to inquiries from borrowing institutions, non-affiliated researchers, and UC Berkeley library units, using clear and professional communication to support positive interlibrary relationships.

Departmental & Operational Support; Professional Development

Shipping Duties

Support for Student Library Employees (SLEs)

Train and support SLEs in departmental tasks, serving as a resource for questions and providing guidance to ensure accuracy and consistency of work while fostering an understanding of professional ethics, confidentiality, and service standards in resource sharing. Responsibilities include :

Required Qualifications

Preferred Qualifications

Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted hourly range that the University reasonably expects to pay for this position is $27.69 (Step 1) - $30.06 (Step 5).

How to Apply

Other Information

This position is governed by the terms and conditions in the agreement for the Clerical & Allied Services Unit (CX) between the University of California and Teamsters Local 2010. The current bargaining agreement manual can be found at : http : / / ucnet.universityofcalifornia.edu / labor / bargaining-units / cx / index.html

Misconduct

SB 791 and AB 810 Misconduct Disclosure Requirement : As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

Misconduct means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct :

UC Sexual Violence and Sexual Harassment Policy

UC Anti-Discrimination Policy

Abusive Conduct in the Workplace

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.