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Mortgage Loan Processor
Mortgage Loan ProcessorRapid Mortgage • Washington, DC, US
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Mortgage Loan Processor

Mortgage Loan Processor

Rapid Mortgage • Washington, DC, US
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  • [job_card.full_time]
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Loan Processor (Rapid Division)

Reports to : Processing Manager

Rapid Mortgage Company a leading financial services company dedicated to providing exceptional lending solutions to our clients. We are seeking a detail-oriented and experienced Loan Processor to join our team.

Overview : The Loan Processor is responsible for efficiently clearing all underwriting conditions while maintaining a high level of communication and organization. This role demands strong interpersonal skills, a team-oriented mindset, and the ability to manage a high-volume pipeline of 25 or more files monthly, ensuring an accurate and timely closing process.

Key Responsibilities

  • File Review : Thoroughly review loan files upon receipt from Underwriting. Generate and deliver an initial needs list to borrower within 24-48 hours of conditional approval.
  • Borrower Communication : Conduct a "Welcome Call" within 24 hours of receiving the conditional approval to explain outstanding conditions and next steps. Maintain ongoing borrower contact every 48 hours throughout processing.
  • Condition Management : Immediately address all actionable underwriting conditions. Delegate appropriate tasks to the Processing Assistant and manage timely condition follow-up and resolution.
  • Redisclose Management : Monitor daily alerts and complete redisclosures promptly and accurately according to regulatory and company guidelines.
  • Pipeline Management : Prepare for and actively participate in weekly pipeline review calls with Loan Officers, updates on loan progress, outstanding issues, and projected closing timelines.
  • Internal Collaboration : Work closely with Underwriting, Processing Management, and other internal teams to troubleshoot and resolve loan issues to facilitate smooth and timely closings.
  • Appraisal and Title Coordination : Order and track appraisal corrections, final inspections, and work directly with title companies and insurance providers to clear title and policy issues.
  • Quality Control (QC) : Respond immediately to any QC findings or conditions to ensure compliance with internal and investor standards.
  • Closing Coordination : Collaborate with the Funding Team to deliver the signed Closing Disclosure (CD) in a timely manner, ensuring accurate cash-to-close figures and addressing any final changes.

Service Level Expectations

  • Submit loans to Underwriting within 24 hours of receipt from Processing Assistant.
  • Conduct Welcome call / email and send initial needs list to customer within 24-48 hours of receiving Conditional Approval.
  • Qualifications

  • 3+ years of mortgage processing experience required.
  • Proficiency with FHA, VA, USDA, Fannie Mae and Freddie Mac guidelines.
  • Ability to independently run AUS systems : DU, LP and GUS.
  • Minimum 1 year of experience with Encompass LOS required.
  • Strong understanding with TRID requirements.
  • Working knowledge of Down Payment Assistance (DPA) programs required.
  • Proficiency with Microsoft Office Suite.
  • Strong organizational skills, attention to detail and ability to manage a high-volume pipeline.
  • Positive attitude, high integrity and strong work ethic.
  • Ability to meet deadlines while exercising sound judgement and decision-making skills.
  • Preferred Knowledge, Skills and Abilities :

  • Confidence to process and close 25+ files per month.
  • Strong interpersonal, collaboration and organizational skills.
  • Positive attitude and strong attention to detail.
  • Ability to meet deadlines with sound judgement and prudent decision-making.
  • High level of integrity and strong work ethic.
  • Leadership experience is preferred by not required.
  • Work Hours : Availability required between 8 : 00 AM 6 : 00 PM EST

    Benefits :

  • Competitive salary - please include salary requests with application
  • Health, dental, and vision insurance available day 1
  • Employer paid life insurance and LTD
  • Retirement plan
  • Paid time off and holidays
  • Opportunities for career development and advancement
  • Please include salary requests with application.

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