UPS Service Manager / Operations ManagerNational Power, LLC • Raleigh, NC, US
UPS Service Manager / Operations Manager
National Power, LLC • Raleigh, NC, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Supervise, mentor, and develop a team of UPS technicians and electrical specialists Coordinate work schedules, resource allocation, and project timelines for multiple concurrent installations and service calls Design and conduct comprehensive training programs on UPS technology, safety procedures, and industry best practices Review, approve, and quality-check all technical work performed by team members Lead, mentor, and develop multiple service teams including Lead Technicians, Senior Technicians, and support staff Recruit, hire, and onboard qualified technical personnel to support business growth Establish performance metrics, conduct regular performance reviews, and implement improvement plans Design and oversee comprehensive training and certification programs for all technical staff Foster a culture of safety, technical excellence, and customer-first service delivery Manage succession planning and career development pathways for team members 8-10 years of progressive experience in UPS systems, power electronics, or electrical services industry 5+ years of management experience leading technical teams Proven experience with both single-phase and three-phase UPS systems (8kW to 1MW range) Expert knowledge of UPS systems, power electronics, battery systems, and electrical distribution across single-phase and three-phase applications Experience with static transfer switches, power distribution units, and monitoring systems UPS manufacturer certifications (APC, Eaton, Schneider Electric, etc.) highly desirable Primarily field-based work at customer facilities Occasional after-hours and emergency call-out availability required Travel to various customer sites within assigned territory Work in industrial environments including data centers, hospitals, manufacturing facilities Exposure to electrical hazards requiring strict adherence to safety protocols The technician may be required to work in various weather conditions (heat, rain, snow, high humidity, etc.) Frequently work near moving mechanical parts Lifting and carrying heavy objects, up to 75lbs, will be required. Ascending or descending ladders, scaffolding, stairs, ramps and the like using feet / legs and / or hands / arms. Seizing, holding, grasping, turning, or otherwise working with hand(s). Entering text or data into a computer or other machine by means of a keyboard. Pushing / pulling may involve use of hands / arms, feet / legs, and / or feet only done with one side of the body or both sides. Moving about on hands and knees or hands and feet to enter restricted spaces. Use of one or both feet or legs to move controls on machinery or equipment. Controls include, but are not limited to pedals, buttons, levers, and cranks. Clarity of vision (i.e., working with small objects or reading small print), including use of computers. Sitting for long periods of time may be required. Sometimes moving about on hands and knees or hands and feet to enter confined spaces. Competitive salary. We are a performance-based company and pay will ultimately reflect the employee’s productivity and overall performance. Three weeks of paid vacation after 90 days (first year is pro-rated based on start date) Up to 9 paid company holidays Paid sick time Company-paid Life Insurance ($75,000) Company-paid Short-term and Long-term Disability Insurance Medical, Dental, and Vision Insurance : Offering four medical plan options, with one plan fully covered at 100% by the company. 401(k) retirement savings plan with company matching Health Savings Account (HSA) Flexible Spending Accounts (FSA) Criminal background checks and pre-employment drug screens are required. Must be able to pass a Department of Transportation physical examination. This is a remote position and will require the employee to work from home.
Job Description
Job Description
Summary
We are seeking an experienced UPS Service Manager to lead and oversee service technicians responsible for the installation, maintenance, and operation of uninterruptible power supply systems ranging from 8kW to 1MW+ capacity. This role requires advanced technical expertise in power systems, strong leadership and business management skills, and the ability to manage complex electrical infrastructure operations while driving business growth and customer satisfaction across multiple territories.
Essential Duties and Responsibilities : Core duties and responsibilities include the following. Other duties may be assigned.
Technical Leadership
- Provide technical guidance and support for complex installations and maintenance scenarios
- Review and approve major project proposals, technical specifications, and service recommendations
- Ensure quality control standards are maintained across all service activities
- Oversee warranty management and manufacturer relations for all UPS equipment brands
- Stay current with emerging technologies and industry best practices in power systems
- Manage technical documentation, service records, and compliance reporting
Team Management & Development
Required qualifications
Working Conditions
Physical Demands :
Compensation
Additional Info :
Equal Opportunity Employer :
National Power LLC is an Equal Opportunity / Affirmative Action Employer and VEVRAA federal contractor and affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, gender identification or any other status protected under local, state or federal laws.
Powered by JazzHR
SL4ho8O6py
[job_alerts.create_a_job]
UPS Service Manager Operations Manager • Raleigh, NC, US
[internal_linking.similar_jobs]
Are you looking for a high energy, strategic, and fast-paced position as a Manager, Engineering? Join Relias, the company changing lives throughout the world by helping healthcare organizations im...[show_more]
This is an on-site position in Raleigh, NC.The Branch Manager is accountable for the overall operation of the ResCare HomeCare or All Ways Caring Branch.
The Branch Manager must manage all aspects o...[show_more]
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
Looking for an experienced nurse to hel...[show_more]
At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission.We're a growing pharm...[show_more]
A career in our Oracle Human Capital team, within our Oracle consulting practice, will provide you with the opportunity to help organizations use enterprise technology to achieve their digital tech...[show_more]
This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...[show_more]
Ready to Stop Managing and Start Leading?.The commercial HVAC world is full of managers.At Piedmont Service Group, we don t just fix HVAC systems we solve problems that keep businesses running, emp...[show_more]
Mad City Windows & Baths, a Renuity Company.Mad City Windows & Baths, a proud company of the Renuity family, where innovation and excellence drive everything we do.
As part of a powerful network of ...[show_more]
Based in Parma, Italy, Chiesi is an international research-focused biopharmaceutical group with 90 years' experience, operating in 31 countries.
More than 8,000 employees across the group are united...[show_more]
We’re seeking dependable individuals who want to build a side income alongside their full-time work.This role offers flexible tasks you can perform outside your regular job hours.You’ll be given st...[show_more]
We offer comprehensive HVAC, building automation system, facilities, and energy solutions.From design to delivery, our solutions are tailored to the specific needs of high-profile organizations in ...[show_more]
Where state and federal laws / regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities.
Ensures efficient pharmacy workflow and a positive...[show_more]
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...[show_more]
Become a part of our caring community and help us put health first.Healthcare isn't just about health anymore.It's about caring for family, friends, finances, and personal life goals.At Conviva, a ...[show_more]
Campus Services Manager, Alpha - $75,000 / year USD.Alpha, a K12 private institution dedicated to transforming education through AI?powered mastery learning.
The role is full?time (40?hrs / week) and re...[show_more]
Quality Assurance Care Manager.Work in conjunction with diverse clinical teams and utilize community resources to meet the needs of individuals receiving care management services.Provide services i...[show_more]
Benefits include : Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Contest Prize Awards, 401K Plan with Company Match, Medical / Dental / Vision Plans, Employe...[show_more]
Ups Service Manager / h2pWe are seeking an experienced UPS Service Manager to lead and oversee service technicians responsible for the installation, maintenance, and operation of uninterruptible powe...[show_more]
Manager, Engineering
RELIAS • Morrisville, NC, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Operations Manager
All Ways Caring HomeCare • Raleigh, NC, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
RN Patient Services Manager I - Surgical Oncology
UNC Health Care • Raleigh, NC, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Manager, Global Labeling
Eisai • Raleigh, NC, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
UKG Pro WFM - Manager
PwC • Raleigh, NC, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Remote Customer Service Sales (69k+ per year)
HMG Careers • Wake Forest, North Carolina
[filters.remote]
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_1_day] • [promoted]
Service Manager
Piedmont Service Group • Raleigh, NC, US
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Retail Promotions Manager
Renuity, LLC • Raleigh, NC, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Sales Insights & Operations Manager, AIR
Chiesi • Cary, NC, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Side Hustle Specialist (Evenings & Weekends)
Finance Buzz • Creedmoor, North Carolina, US
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Business Development Manager - Service Contracts
EMCOR Group • Raleigh, NC, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Pharmacy Operations Manager
Walgreens • Cary, NC, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Restaurant Delivery - Sign Up in Minutes
Confidential • Benson, NC, United States
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Utilization Management Nurse
Centerwell • Raleigh, NC, United States
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Campus Services Manager, Alpha - $75,000 / year USD
Crossover for Work • Raleigh, NC, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Quality Assurance Care Manager
BrightSpring Health Services • Wake Forest, NC, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Senior Assistant Store Manager
Spencer's • Raleigh, NC, US
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
UPS Service Manager / Operations Manager
National Power • Raleigh, NC, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]