Outbound Cruise Sales Agent - REMOTE - US

Personal Cruise Consultant

We're looking for an amazing sales professional to join our team as a Personal Cruise Consultant. This is a fully remote/work from home position. You'll be responsible for making outbound sales calls from a guaranteed database of guests who have expressed interest in Holland America Line's cruises; building relationships with guests to develop referrals and repeat business, managing your book of business by contacting your guests at the right time with the right message, using exceptional listening skills and asking qualified discovery questions to close the sale.

Here's a summary of what Holland America Line is looking for in its Personal Cruise Consultant. Is this you?

Successful candidates:

You will need strong outbound sales skills, time management skills, the ability to multi-task, strong written and verbal communication. You will also need to be proficient in computer and phone systems.

You will be a relationship-based sales consultant where on average you will place 40-60 outbound calls and generate 100+ outbound emails each day and will be responsible for meeting performance metrics and objectives.

Compensation:

Holland America is very excited to outline our Personal Cruise Consultant compensation structure below.

• Minimum base wage is $15.00 per hour (or higher based on minimum wage guidelines for your location)
• Guaranteed Training Incentive: $1,500 monthly minimum, pro-rated from date of hire.
• Average earnings during the training period are $3,900/month including incentive pay
• Guaranteed Post-training Incentive: $2,000 for first six months on Outbound Calls with the ability to earn more based on your sales volume.
• Average post-training earnings are $4,600/month including incentive pay
• First year selling: typical performers earn $50k/year and top performers $80k/year
• Experienced Personal Cruise Consultants: typical performers earn $65K/year and top performers can earn $100k+

The training class begins on: March 30, 2026

Hours for 8 week training period are Monday - Friday, 8 AM to 4:30 PM PST.

Working Hours after training are an 8 hour shift Monday through Friday between the hours of 7 AM 6 PM PST, with 1 hour lunch and (2) 15 minute breaks. Weekends as needed.

We ask that you commit to the training and for the first 90 days of employment without any time off.

This position is 100% fully remote, US only. (Please note we are not set up for remote work in AR, CA, DE, HI, ME, MN, NH, NY, OK, OR, SD, VT, WA, WV and WY).

WE ARE COMMITTED TO YOUR SUCCESS!

If you are selected as a Personal Cruise Consultant, Holland America Line will provide you with work equipment. The company will pay you $50.00 per month to supplement your residential internet cost for business purposes. In order for your residential internet to support our business model, it must meet the following requirements:

• Must have high-speed, Cable or Fiber Optic internet without a data cap
• Must meet the required minimum download and upload speeds of 50 MPS down and 12 MPS up
• Must be able to connect company computer to your modem via ethernet cable
• Wi-Fi is not compatible with our system

What You Can Expect:

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition & Professional Certification Reimbursement

Our CultureStronger Together

Our highest responsibility, and therefore our top priorities, are always compliance; environmental protection; and the health, safety, and well-being of our guests, the people in places we visit, and our Carnival family, both shoreside, and shipboard.

Holland America is an equal opportunity employer, committed to the strength of a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.

Americans with Disabilities Act (ADA)

Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com.

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