Customer Service Representative

About the Job

Customer Service Representative (CSR).

Pay Rate: $16.00-$16.50 | Job Type: Part-time.

Shift: 2nd between 2 PM and 12 AM.

About Qik n' EZ:

Join the Q Crew at Qik n' EZ-where we provide fast, friendly, and reliable service to our community! As a Customer Service Representative, you'll play a vital role in creating positive experiences for customers, maintaining store efficiency, and ensuring top-tier service.

Perks & Benefits:

• $0.10 off per gallon of gas.
• 10% employee discount on in-store purchases.
• Competitive hourly pay with performance-based incentives.
• Growth opportunities - advance to leadership roles!
• Fun, energetic workplace culture as part of the team.
• Flexible scheduling options.
• Weekly pay with direct deposit.
• Vision & dental insurance options.
• Accrued Paid Time Off (PTO).
• Comprehensive training with a wage increase once completed.

What You'll Do:

• Deliver outstanding customer service with a friendly and professional attitude.
• Operate cash registers, assist with transactions, and process payments efficiently.
• Stock shelves and maintain store cleanliness to ensure a great shopping experience.
• Support daily store operations by handling inventory and assisting with merchandising.
• Respond to customer inquiries and resolve issues promptly and courteously.

What We're Looking For:

• Previous customer service or retail experience preferred but not required.
• Ability to work in a fast-paced environment and multitask effectively.
• Strong communication and problem-solving skills to assist customers.
• Team-oriented mindset and positive attitude.
• Flexible availability, including evenings, weekends, and holidays.

We're hiring friendly, dependable people who take pride in their work - come grow with us!

Qualifications & Physical Requirements:

• Must be at least 21 years of age or older.
• Reliable and consistent transportation.
• Ability to lift up to 50 lbs., including 25 lbs. overhead.
• Ability to bend, reach, and stand for long periods.
• Ability to pass a background check and drug test.
• Comfortable and safe using ladders or step stools.
• Able to work in all weather conditions.
• Availability to work weekends and holidays as needed.

This job description is not intended to be a comprehensive list of all duties, responsibilities, or qualifications associated with the role. Additional tasks may be assigned as needed.

About the Company

It is our mission at QiknEZ to deliver ultimate value and service to our customers. What does that mean? It means friendly, welcoming and attentive store employees the minute you walk in the door. It means an efficient, organized design so the products you want are readily at your fingertips. And it means strong vendor relations so we can provide our customers with great product and values every day.