Technology User Enablement Specialist

A company is looking for a Technology User Enablement Specialist to empower employees in using technology effectively.

Key Responsibilities

Design and deliver training sessions and resources to enhance user confidence in enterprise tools

Collaborate on adoption strategies for new technologies and analyze metrics for continuous improvement

Act as a point of contact for user enablement questions, facilitating knowledge sharing and community building

Required Qualifications

Bachelor's degree in Information Technology, Communications, Education, or related field (or equivalent experience)

4+ years of experience in technology training, user enablement, IT support, or change management

Proven ability to build relationships with diverse users, including executives

Strong working knowledge of enterprise collaboration tools like Microsoft 365 and Zoom

Ability to communicate complex topics in a user-friendly manner