Documentation Specialist

Essential Functions and Responsibilities

• Prepares all documents regarding registration to complete a product dossier for international customers according to the requirements from the customer
• Prepares the shipment of all documents and samples required for a product registration
• Requests special documents from US Government offices for registration purposes or for international shipments (FDA certificates, Free Sales Certificate and GMP from the Dept. of Agriculture, BSE/Veterinary Certificate from the USDA)
• Enters new customer information in our database or registers Arnet’s in their databases
• Sends documents to the Secretary of State and the embassies for proper authentication
• Keeps up to date with frequent status reports (registration request and correspondence, Registered product history, Annual registration expenses of dossiers and pilot order of customers)
• Maintains accurate files for every document and sample sent to a customer, track of all shipments, certificate of registered DBA’s, registered products and brands, Ministry of Health Registration requirement per country.
• Keeps an open communication with customers and sales personnel
• Provides feedback to Supervisor in regards to SOPs and provides suggestions
• Performs other duties assigned by the immediate Supervisor.

Qualifications:

• Bachelor’s degree in Science related fields (preferred)
• 1 – 3 years’ experience (preferred)
• Bilingual preferred (English and Spanish)
• Great customer service skills
• Knowledge in Word, Excel and great computer skills.
• Great communication skills
• Detail oriented