Water Damage Restoration Mitigation Manager

Benefits:

• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development

PuroClean Restoration Specialists
Water • Fire • Mold • Trauma | Field Leadership


Who We’re Looking For


We are looking for a hands-on Mitigation Manager with strong restoration leadership experience who takes pride in the work, leads ethically, and understands that customer service, safety, documentation, and profitability all work together.


This is a field-focused leadership role for someone who sees what needs to be done, plans ahead, and takes action—without shortcuts and without ego.


Who We Are


PuroClean Restoration Specialists is a professional restoration company providing water damage restoration, fire damage restoration, mold remediation, and trauma cleanup.


We are values-driven and believe in:

• Doing the right thing—always
• Respect, safety, and accountability
• Ongoing training and professional growth
• Clear communication and excellent customer service

Key Responsibilities

• Lead and support mitigation technicians in the field
• Plan and schedule water, fire, mold, and trauma jobs
• Visit job sites daily to ensure quality, safety, and compliance
• Review documentation (notes, photos, moisture maps, sketches) for billing and compliance
• Communicate with property owners and insurance adjusters
• Train, coach, and hold the team accountable
• Enforce safety standards and procedures
• Oversee warehouse, vehicles, and equipment
• Ensure vendor program compliance
• Serve as backup on-call and first responder as needed

Required Experience & Certifications

• IICRC certifications:
  • Water Restoration (WRT/ASD)
  • Fire & Smoke Restoration (FSRT)
  • Mold Remediation (AMRT or equivalent)
• Experience in restoration operations, mitigation management, or field supervision
• Strong knowledge of IICRC standards, documentation, and job profitability
• Ability to manage multiple jobs without becoming overwhelmed

How Success Is Measured

• Customer satisfaction
• Team morale and engagement
• Safe, ethical, and profitable job execution
• Complete and accurate documentation
• Quality work done the right way

Compensation & Benefits

• Competitive salary
• Performance bonus
• On-call / emergency response pay
• Health insurance
• Paid time off
• Simple IRA with 3% match
• Training & certification support

If you’re a hands-on restoration leader who believes in doing the job right, supporting the team, and serving customers with integrity—we’d like to talk.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.