Program Coordinator

Program Coordinator

InnovateUS delivers training to public professionals in AI, data, and innovation skills. With partnerships in more than 30 states and cities and over 120,000 learners, InnovateUS is the nation's fastest-growing effort to build capacity in the state and local workforce.

This is a The Program Coordinator plays a crucial role in helping InnovateUS achieve its mission of improving lives by enabling public professionals to deliver more effective and equitable policies and services through upskilling. We're looking for someone with strong writing and organizational skillsand a passion for public service, digital communications, and lifelong learningto lead day-to-day communications with learners and partners. This is an execution-focused role : you'll write, post, edit, organize, and connect people and information across our growing network of learners and partners.

Minimum Qualifications

• 24 years of hands-on experience producing and managing digital communications, preferably in education, public service, or mission-driven organizations.
• Experience working in or with government agencies or other public-sector organizations is preferred.
• Strong writing, editing, and verbal communication skills.
• Proficiency with Generative AI tools for drafting, summarizing, and content creation.
• Experience using Canva, Google Workspace, Trello, Slack, and Airtable.
• Experience with WordPress, MailChimp, and JotForm (or similar communications tools).
• Comfort gathering and interpreting data to produce simple reports, dashboards, or engagement summaries.
• Excellent organizational skills and attention to detail; ability to manage multiple deadlines.
• Demonstrated ability to work independently and collaboratively within a distributed team.
• Experience in program coordination, project management, operations, customer service, or technical support is a plus.
• Familiarity with email marketing, CMS platforms, and social media is a plus.

Key Responsibilities

Learner communications, outreach and support (45%) :

Program Partner Engagement (25%) :

Tracking and Reporting (15%) :

Project Operations / Website and Social Media Updates (15%) :

This is a fixed term appointment, with the possibility of renewal based off of continuing external funding

Interested in Applying?

If this role sounds like a fit for you, we encourage you to applyeven if you don't meet every qualification listed.

To apply, please send your resume, cover letter, writing and / or project samples.

For more about InnovateUS, visit our website or explore our current work. InnovateUS is a project of the GovLab and affiliated with the Burnes Center for Social Change at Northeastern University.

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

Compensation Grade / Pay Type : 107S

Expected Hiring Range : $52,820.00 - $74,607.50

With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.