Assessment of patients to identify needs for services and support such as: DME and supplies, acute medical services, behavioral health services, HCBS and primary or specialty care
Assist patient and their families/caregivers in identifying goals or care, family support system, environmental, cultural, and linguistic needs for the patient care plan.
Complete appropriate assessment within contractual timelines
Managing a complex caseload of patients. The performance standard is at least 260 required visits per months
Provide primary care services in a collaborative environment for frail and elderly patients in a long-term care setting
Provide primary care that will focus assessment, health management, education, advocacy, and prevention
Communicate assessment outcomes with patients, PCP, and key service providers
Ensure appropriate utilization and consistent application of the benefits
Serve as member advocate and facilitator to resolve issues that maybe perceived as barriers to care
Collaborate and communicate with other members of the Care Coordinator Team to improve the quality and efficiency of health care delivery
Rounding on skilled nursing patient as needed, monthly rounding on custodial patients
Through an accurate medical documentation using EMR charting
Review and order medications (including IVs), labs, and other diagnostic testing
Participate in patient’s IDT’s
Available from 7 AM – 7 PM for phone calls from Monday - Friday
Participate in on-call for assigned patients (Monday-Friday 7 AM – 7 PM) call for patients without additional compensation which is part of job responsibilities
Participate in 1 -2 weekends day calls from 7 AM – 7 PM
Will also participate in rotational after hours on-call which may include weekends and holidays, (reimbursement as per company policy), after hours call from 7 PM – 7 AM.
Participate in QI program and Peer Review meetings
Participate in utilization management program
Discussion of advanced care planning
Ongoing patient/family communication
Proactive communication with case manager and PCPs to keep them apprised of patient care issues
Appropriate CPT coding and daily submission of billing forms to office. All chart to be signed within 7 days of visit.
Timely completion of all medical records in accordance with facility and other applicable policies. Documents to be completed within 5 days of visit if document is not completed within this time frame will not be counted toward bonus count.
Engagement at Care Management Meetings and Monthly Staffs Meetings
POLST completion
Perform other duties and responsibilities as assigned
Education and Experience
Master’s degree with an emphasis in adult/geriatric program
Must be Board Certified and have a DEA
State certification as adult/geriatric nurse practitioner
Current CPR certification
Experience in geriatrics and skilled nursing facilities preferred
Essential Skills and Abilities
Strong background in geriatric and/or internal medicine
Furnishing number
Demonstrate ability to work independently
Manage care experience
Thrives in an unstructured, start-up environment.
Excellent communication and interpersonal skills with the ability to effectively communicate with all levels of management, patients, and family members.
Creative, flexible, well organized, resourceful, and detail-oriented
Excellent judgment in handling confidential and sensitive information
Establishing and maintaining cooperative working relationships with others
Ability to work across locations and time zones
Occasionally require lifting or exert force up to 10 pounds.
Licenses/Certifications
Must be Board certified and have a DEA
State certification as adult/geriatric nurse practitioner
Current CPR certification
Core Competencies
Instills trust
Customer focus
Manages ambiguity
Collaborates
Drives results
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