Lead Technical Program / Project Manager

Title : Lead Technical Program / Project Manager

Location : Local to Orlando - Hybrid

The Lead Technical Program / Project Manager will identify, plan and coordinate a set of related workstreams across multiple projects within a program, to manage their interdependencies in support of specific business strategies across the Commerce Technology Portfolio and Program. This role sits with the team which is responsible for technical project management, project financial management, and program strategy, partnering with Technology, Product, and Design to plan and deliver against our objectives.

What You Will Do

• Lead and manage complex project plans, ensuring seamless collaboration across various teams and workstreams.
• Act as the point of contact for project stakeholders, providing regular updates and ensuring alignment with project goals.
• Use expertise in user analytics tools to guide and inform project decisions.
• Monitor project progress, identify potential risks, and implement effective mitigation strategies.
• Facilitate cross-functional team meetings, fostering a collaborative and productive environment.
• Build and maintain comprehensive project documentation, including timelines, budgets, and prioritization plans and operating within the program guidelines and Ways of Working.
• Assist product owners in developing outcome-based roadmaps, aligning project goals with strategic outcomes.
• Promote critical thinking and innovative approaches throughout the project.
• Produce and manage financial plans as needed for the efforts undertaken.
• Research and provide cause of change for variances from the project scope, schedule, and cost.
• Maintain a continuous view of resource demand and capacity across projects; proactively partnering with leadership to plan for leveled resource allocation across development and sustainment activities.
• Ability to translate financials information and objectives to leaders, business partners, Finance, Sourcing & Procurement to tell the 'story' behind the numbers.
• Manage complex team to executive relationships while ensuring reporting, data, and progress are appropriately tailored to the environment in which it's being reports.
• Make sure your project delivers the expected results expected.

Requirements :

Preferred :

o Theme park tickets and / or resort packages or comparable products is highly desirable.

o Project Management Professional (PMP) Certification

o Agile Certifications (CSM; ACP; CSPO; SAFe; LeSS)