Sales Operations SpecialistFrank Darling - We're Hiring! • San Francisco, CA, US
Sales Operations Specialist
Frank Darling - We're Hiring! • San Francisco, CA, US
[job_card.variable_hours_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Manage packaging supplies, office supplies, and snacks Manage showroom music Manage the local inbox on chat platform Keep showroom clean and organized Creating repair / resize / remake job envelopes Creating envelopes for selected stones after appointments Open and set up studio each morning Handle all inbound and outbound diamond shipments Manage long term memo inventory Manage sample jewelry inventory Printing and bag assembly Main liaison for Gemology Team team for shipments Pick up and drop off packages from Fedex as needed Liaison with Client Care Team regarding last minute pick ups / last minute ships Partnering with Manager to handle any extraneous tasks Communicate with building manager to resolve issues Strong knowledge of fine jewelry styles and trends A keen eye for detail and a high level of empathy and professionalism Ability to work proactively and think creatively to solve problems as they arise Solid organizational skills Ability to multitask and juggle many client requests at once 1 or more years of jewelry experience preferred Extremely detail oriented Ability to read diamond laser inscriptions using jeweler’s loupe Excellent communication skills Technologically adept Able to lift up to 15 pounds ~ when required Access to personal vehicle to make daily trips to ship centers to drop off / pick up shipments : current driver’s license, motor vehicle safety inspection certificate, and proof of insurance required Equity Compensation. Every Frank Darling team member receives a stock option package to share in the upside of the company's success. 401k. Optional 401k program. Paid Time Off. A flexible, unlimited paid time off policy enables motivated goal oriented team members to recharge Pre-Tax Commuter Benefits. Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling.
Job Description
Frank Darling is an online female-founded fine jewelry brand making custom engagement rings, wedding bands, and fine jewelry more accessible than ever before. We’ve been featured in Vogue, InStyle, WSJ, Bloomberg, Forbes, Brides, Glossy, and a number of other publications for our design, sustainability, and modern take on the bridal category.
We have an immediate, on-site opening for Sales Support in our San Francisco Studio. The ideal candidate is a design-savvy, detail-oriented diamond jewelry professional with strong interpersonal skills that thrives in a fast-paced, hands-on environment.
Key Duties and Responsibilities :
Customer Facing :
- Facilitate pick-ups and drop-offs
- Field walk-ins if no sales designer is available
- Opening and answering door
- Greeting customers
- Offering beverage and seating customers
- Contacting late-appointments
- Rescheduling appointments
- Fielding phone calls
Showroom Organization
Operations
Requirements and Experience :
Job Details :
Full time on site role located in San Francisco
Office hours are 9 AM to 5PM
Available schedules : Tuesday - Saturday
Benefits
Insurance. Medical, dental, and vision insurance kicks in on the first day of your 2nd month!
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