Server

Cote Korean Steakhouse located in the Miami Design District is the carnivorous vision of proprietor Simon Kim that blends together the dining experience of Korean Barbeque together with the hallmarks of a classic American Steakhouse. Cote serves the highest quality USDA Prime beef accompanied by an impeccable 1200 label wine list and a suite of classic-but-creative cocktails. We are professionals committed to ensuring exceptional hospitality and service to our customers.

At COTE we follow a simple mantra :

Servers are dynamic hospitality professionals responsible for all aspects of the customer experience at the table including greetings menu sales table maintenance overall customer satisfaction and happiness and fond farewells. It is also their duty to maintain cleanliness and organization in all customer facing areas of the restaurant before and during service. Servers should never leave the floor without informing Management.

Essential Job Duties & Responsibilities :

Job duties and responsibilities include but are not limited to the following :

• Completes all assigned side work related to set up and breakdown of the dining room and service hutches.
• Provides enthusiastic hellos and goodbyes to all incoming and departing customers.
• Provides exceptional service & hospitality to every customer.
• Reads all customer reservation chits to accommodate special birthdays anniversaries and other special requests.
• Reads all Banquet Event Orders (BEOs) to deliver exceptional experiences for contracted large parties and special events.
• Greets all customers in their sections offers water & beverage service and introduces menu format.
• Ascertains allergies and dietary restrictions and works with section management and chefs to ensure a safe and enjoyable experience for all customers.
• Executes and delegates steps of service and works harmoniously with their assigned Server Assistant and the section Sommelier and management to ensure exceptional hospitality.
• Proactively communicates with the management team regarding appropriate service for VIP customers.
• Full knowledge of COTE food and beverage menu items to make effective sales that enhances both the business and customer experience.
• Runs drinks from the bar to the assigned customer by table and position number.
• Checks identification of customers to ensure they are of legal age to consume alcoholic beverages and refuses service of alcoholic beverages in a polite manner to customers who are not of legal age.
• Accurately takes and enters orders and communicates flow with management and chefs.
• Effectively uses point of sale systems and other restaurant technology to account for all sales.
• Checks back on every course to ascertain customer happiness and confirms that meat temperatures and seasoning is appropriate.
• Responsible for training new employees as assigned.
• Proactively communicates up to management all notable details (happy or unhappy) of their section tables to enhance the dining experience.
• Handles customer complaints or issues with a positive attitude notifying management every time a customer is upset or unhappy.
• Adheres to high standards of cleanliness pre-bussing tables when possible.
• Maintains all service tools including trays silverware plate ware glassware scissors and tongs.
• Reports to each scheduled shift on time in uniform and ready to work.
• Assists other stations or areas of the restaurant when requested by management.

Standards :

Qualifications :

Benefits (with variation for full-time / part-time employment) :

COTE fully complies with all applicable federal state and local anti-discrimination laws by providing equal employment opportunities to all employees and job applicants without regard to race color religion sex (including pregnancy childbirth and related medical conditions sexual orientation or gender identity) national origin age (40 or older) disability and genetic information (including family medical history) or any other legally protected status.

Applicants requiring a reasonable accommodation to perform the essential functions of the job should contact the Human Resources department at

Key Skills

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Employment Type : Full Time

Experience : years

Vacancy : 1