Patient Access Specialist (Full-time)

Patient Access Specialist (Full-time)

Patient Access Specialists are instrumental in ensuring the efficient and effective flow of patient access needs as well as initiating the revenue cycle throughout Billings Clinic. Responsible for providing excellence in customer service by greeting, registering and gathering appropriate information for clinical and patient financial use. Included are appropriate demographic and insurance information, scheduling appointments, collection of co-payments and self-pay deposits and posting payments directly into the billing system. Position must fully understand the ramifications and impacts of incomplete or inaccurate information as it relates to clinical staff and the revenue cycle.

Minimum Qualifications :

High school diploma or equivalent

Some college or healthcare focused classes preferred such as medical terminology, medical office practices, etc.

Demonstrated excellence in customer service skills

One year customer service experience; healthcare preferred

Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered.