Front Desk Cashier/Receptionist

Description

Welcome customers, visitors, and clients with a friendly and professional demeanor.

• Process cash, credit card, and check transactions accurately and manage daily cash handling procedures, including balancing receipts.

• Answer and direct incoming phone calls to the appropriate department or individual, and take detailed messages when necessary.

• Assist with scheduling appointments, including service visits, meetings, and customer follow-ups.

• Maintain a clean, organized, and welcoming front desk and reception area.

• Respond to customer inquiries and provide information about the dealership's services and promotions.

• Handle incoming and outgoing mail, packages, and deliveries.

• Perform various administrative tasks such as filing, data entry, and managing records.

• Coordinate with various departments to ensure a seamless and positive customer experience.

• Maintain confidentiality of sensitive customer and company information.

• Assist with inventory and ordering of office supplies.

Requirements

• High school diploma or equivalent required.

• Previous experience in a receptionist, cashier, or similar customer service role is preferred.

• Strong customer service skills with a friendly, approachable, and professional demeanor.

• Excellent verbal and written communication skills.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with dealership management software.

• Strong organizational skills with a keen attention to detail.

• Ability to multitask and manage time effectively in a fast-paced environment.

• Professional appearance and conduct.

• Flexibility to work varied hours, including evenings and weekends, as needed.

Working Conditions:

This role is primarily based in a dealership or office setting. Requires prolonged periods of sitting and occasional light lifting. Must be comfortable engaging with the public and handling financial transactions.