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Computer Operator
Computer OperatorCatapult Solutions Group • Allen, TX, United States
Computer Operator

Computer Operator

Catapult Solutions Group • Allen, TX, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

About the Company

We're supporting a long-standing financial technology organization.

About the Role

This is a contract-to-hire, overnight, onsite role within a 24 / 7 hosting operations environment.

LOCATION : Allen, TX or Houston, TX

Responsibilities

  • Monitoring consoles, servers, switches, ATM activity, reports, and batch processing
  • Responding to system alerts using documented procedures and escalation paths
  • Maintaining shift logs, checklists, and operating records
  • Communicating incidents professionally to customers and internal teams
  • Supporting Windows Server environments as needed
  • Ensuring data security and system integrity at all times
  • Coordinating smooth handoffs between shifts

Qualifications

  • 6+ months of experience in Help Desk, Technical Support, or IT Operations
  • Ability to work overnight shifts (11 PM - 7 AM CST), including weekends and holidays
  • Ability to attend second-shift training (3 PM - 11 PM) for approximately 90 days
  • Strong attention to detail and comfort following structured procedures
  • Solid communication and customer service skills

    • Required Skills

  • Microsoft Office experience
  • Unix exposure
  • SharePoint familiarity
  • IBM Mainframe exposure
  • Banking, card processing, or financial services experience
  • Understanding of batch processing

    • Preferred Skills

    Entry-to-mid-level IT operations experience in financial services

    Clear procedures and escalation paths

    Strong opportunity for conversion to full-time

    Stable, long-term environment supporting mission-critical systems

    [job_alerts.create_a_job]

    Computer Operator • Allen, TX, United States

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