HR - Learning Experience & Instructional Design Intern

Description:

Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you.

Propio’s Summer Internship Program is an nine-week experience that offers students the opportunity to engage in real-world client work while receiving mentorship from industry-leading professionals. As an intern, you’ll make meaningful contributions from day one because we believe you are the future of our business.

Program Benefits:

• Onsite experience that promotes hands-on learning, team engagement, and a deeper understanding of our company culture
• Competitive hourly pay
• One-on-one mentorship with experienced professionals
• Ongoing learning and development
• Networking opportunities and social events with peers and professionals
• Potential for full-time employment upon graduation

Position Overview:

We’re looking for a motivated Learning Experience & Instructional Design Intern to support the creation and delivery of high-quality onboarding and training programs across the organization. If you are passionate about creating engaging learning experiences, facilitating interactive sessions, and improving how employees learn and perform, this internship offers hands-on experience in a fast-paced Learning & Development environment.

You’ll partner closely with our L&D team to design content, deliver onboarding sessions, and gather feedback that drives continuous improvement of our programs.

Responsibilities:

• Assist in facilitating interactive onboarding and training sessions—virtual and in-person.
• Maintain consistency in delivery to ensure all new employees receive a unified, high-quality experience.
• Adapt facilitation techniques based on learner needs, pacing, and feedback.
• Reinforce key skills and knowledge that new employees need to be successful in their roles.
• Participate in the continuous improvement of onboarding sessions using participant feedback and performance metrics.

Requirements:

Qualifications

• Currently pursuing a degree in Education, Instructional Design, Organizational Psychology, Communications, HR, or related field.
• Strong writing and communication skills.
• Comfortable facilitating or presenting to groups (or eager to learn!).
• Creative mindset with an eye for learner engagement.
• Interest in adult learning, training development, or HR/L&D career paths.
• Organized, detail-oriented, and able to work independently and collaboratively.

What You’ll Gain

• Foundations of instructional design and adult learning theory.
• How to structure highly engaging, learner-focused training content.
• Best practices in facilitation, presentation, and classroom engagement.
• How to use feedback loops, surveys, and performance data to improve learning programs.
• Insight into how onboarding strategies impact employee performance, engagement, and retention.