Manager, Retirement Benefits

Retirement Benefits Manager

Seeking highly experienced and results-driven Retirement Benefits Manager to develop and lead a team focused on delivering exceptional customer service through operational excellence. The ideal candidate is a strategic thinker with a strong background in retirement plan compliance, project management, and proven leadership skills. Key responsibilities will include modernizing / transforming retirement processes, fostering a high-performing team culture, and driving continuous improvement to achieve the organization's objectives.

Responsibilities include :

• Assessing business challenges and opportunities related to retirement programs and employee experience and pioneering solutions to improve outcomes and enhance overall experience.
• Fostering individual development through continuous learning, providing opportunities for team members to acquire new skills, and providing timely coaching and feedback.
• Maintaining strategic partnerships with vendors to ensure delivery of services that meet or exceed the established service level agreements / standards.
• Managing activities and projects to ensure efficient day-to-day operations (standard deliverables, ad hoc reporting, invoices, department budgets) and enabling the Director to make informed, strategic decisions that drive business outcomes.
• Managing internal and external audits of retirement programs, both qualified and non-qualified plans, to maintain compliance with regulations and plan documents.
• In collaboration with ERISA counsel, maintaining summary plan descriptions and plan documents to be compliant with applicable legislation such as Employee Retirement Income Security Act (ERISA), Department of Labor (DOL), Internal Revenue Service (IRS) codes.
• Researching, analyzing, and developing information to support corporate policies and initiatives in daily dealings with individuals, union organizations, and / or departments in the corporation. Collaborating effectively with vendors, ERISA counsel, payroll, and other departments as necessary to achieve the best resolution.
• Supplying data and recommendations to support corporate decisions, completing regulatory filings, and resolving escalation.
• Utilizing emerging technology (i.e. A.I. tools) to develop, enhance, and modernize communication materials including intranet webpages, internal and external communications, and benefit summaries to enhance employee education.
• Preparing and presenting information to business partners (internal and external) on retirement programs and related topics.
• Ensuring that team members and vendors adhere to applicable internal policies and procedures and external laws and regulations.
• Maintaining professional knowledge in area of expertise through conferences, professional publications, and seminars.

Qualifications :