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Account Manager
Account ManagerYugabyte • Chicago, IL, US
Account Manager

Account Manager

Yugabyte • Chicago, IL, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Account Manager, Sales, Americas

Location : Chicago

Yugabyte is the company behind YugabyteDB, the open source, distributed SQL database for mission-critical, cloud-native applications. With adoption from global enterprises in financial services, e-commerce, betting and gaming, and telecommunications, YugabyteDB is enabling the transformation of mission-critical database workloads. Backed by leading investors, we are a Series C company entering the next stage of hypergrowth and strengthening our leadership across the Americas.

Role Overview

As a member of our Americas Sales Team, you will be responsible for managing and growing relationships with Yugabyte's existing enterprise customers across North America and Latin America. This role focuses on ensuring customer satisfaction, driving renewals, and identifying opportunities for expansion within current accounts.

The ideal candidate builds trusted relationships with customers, understands their technical and business priorities, and aligns YugabyteDB's solutions to support their long-term success. This role requires strong communication, account management, and sales execution skills, along with the ability to collaborate closely with Customer Success, Product, and Engineering teams to deliver value and measurable outcomes.

Key Responsibilities

  • Proven experience managing enterprise accounts in a high-growth database, cloud, or infrastructure technology company.
  • Track record of driving expansion and renewals within existing customers, contributing to consistent ARR growth.
  • Strong understanding of Challenger Sales and MEDDIC principles, with the ability to apply them to account growth and customer success.
  • Skilled at identifying upsell and cross-sell opportunities by understanding customer goals and aligning them with YugabyteDB's capabilities.
  • Hands-on approach to managing customer relationshipsbalancing strategic account planning with day-to-day responsiveness.

Skills & Experience Required

  • Experience maintaining healthy pipelines of renewal and expansion opportunities through effective qualification and follow-up.
  • Ability to communicate and reinforce YugabyteDB's business value to both technical and executive stakeholders.
  • Attention to detail and operational discipline in managing multiple enterprise accounts and coordinating with internal teams.
  • Strong communication and collaboration skillsable to partner effectively with Customer Success, Product, and Engineering to ensure customer satisfaction and retention.
  • Data-driven mindset, using metrics and account analytics to forecast renewals, track usage trends, and identify growth potential.
  • Knowledge of distributed databases, mission-critical enterprise software, or cloud infrastructure is highly beneficial.
  • We feel strongly about equal pay for equal work, and transparency in compensation is one way to help achieve that. The cash compensation for this role is market competitive, with a range of $90,000-$115,000, commission eligible. As well as equity (when applicable), and benefits including health plans, retirement plans, and unlimited paid time off (PTO). The pay range for this position is a general guideline only and not a guarantee of compensation or salary. The actual pay will vary based on factors including experience, qualifications, and skill level.

    Due to the Proclamation, "Restriction on Entry of Certain Nonimmigrant Workers", which went into effect on September 21, 2025, at this time we are no longer able to sponsor new H-1B visa petitions filed after September 21, 2025 for new hires. We are still able to consider candidates who require H-1B extensions, changes of employer, or other types of work authorization.

    As an equal opportunity employer, Yugabyte is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws.

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