Business Process Analyst

Overview

The Opportunity :

The Global Business Process Management Group is looking for a Business Process Analyst to help drive measurable business process improvements aligned with Global Private Client Group (PCG) goals. The Business Process Analyst works cross-functionally within Global PCG to understand and develop our primary value chain, unify our business processes, and measurably increase efficiency while improving the user experience for both our internal and external clients.

The Day-to-Day :

• Drive measurable business process improvements aligned with Global PCG objectives
• Work cross-functionally with Global PCG, PMG, external vendors, and technology partners to implement solutions to key business problems with an ability to take an idea from ideation to implementation
• Partner with the business and technology stakeholders to assess areas for improvement
• Conduct root cause analysis formulating clear problem statements, process assessments, and plans for improvement
• Lead process redesign and re-engineering workshops with end users
• Work within the Scrum structure to write, refine and test users stories, and conduct hypercare in production
• Effectively communicate to stakeholders, leadership, and users throughout the project lifecycle
• Maintain business processes and project plan documentation

Your Qualifications :

Why Fisher Investments :

We work for a bigger purpose : bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like :

FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER