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Technical Associate
Technical AssociateMotion Recruitment • San Francisco, CA, US
Technical Associate

Technical Associate

Motion Recruitment • San Francisco, CA, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Our client, an American retailer that owns and operates 4 brands that are well known, is looking for someone to join their team as a Technical Associate. This role is onsite in San Francisco, CA.

This is a 3-month W2 contract

In this role, you will provide production support in a fast-paced, high-volume digital studio. This role is a unique hybrid of IT support, studio operations, and workflow automation. You will serve as the primary support for Macintosh workstations, manage hardware inventory, and ensure the technical infrastructure of the studio runs smoothly.

What You Will Be Doing

  • Studio Systems & Hardware Support
  • Mac Fleet Management : Deploy and configure Macintosh workstations using Jamf. Troubleshoot hardware / software issues for the entire studio staff.
  • Color Precision : Perform regular monitor calibration (Eizo / NEC) to ensure color accuracy across all capture and retouching stations.
  • Peripherals & Infrastructure : Maintain and troubleshoot studio infrastructure, including Wi-Fi connectivity, network ports, Zoom Room configurations, and internal corporate badge printers.
  • Physical Setup : Manage the physical setup of computer equipment on carts and workstations for incoming talent and crew.
  • Scripting, Automation & AI
  • AI-Assisted Development : Utilize AI tools (LLMs) to efficiently write, debug, and optimize scripts for workflow automation.
  • Tool Maintenance : Support and maintain custom internal applications written in Python, AppleScript, and Bash.
  • Innovation : Proactively identify repetitive manual tasks in the studio workflow that can be solved with logical scripting solutions.
  • Asset Management & Operations
  • Inventory Control : Responsible for the check-in / check-out process of technical gear. Maintain accurate asset tracking records.
  • DAM Support : Act as a backup support for the Digital Asset Management system. Assist in training freelancers and staff on specific search queries and asset retrieval.
  • Emergency On-Set Support : While not a Digital Tech role, provide emergency backup troubleshooting for tethering issues (Capture One / Camera connectivity) when immediate resolution is required to keep a shoot moving.

Required Skills & Experience

  • Mac OS Mastery : Deep understanding of the Macintosh operating system, file structures, and troubleshooting utilities.
  • Scripting Logic : Functional knowledge of Python, Bash, or AppleScript, with a specific aptitude for using AI tools to generate and refine code.
  • Network Fundamentals : Ability to troubleshoot Wi-Fi, Ethernet, and server connection issues in a corporate environment.
  • Color Management : Familiarity with monitor calibration hardware and software (e.g., ColorNavigator, i1Profiler).
  • High-Stakes Problem Solving : Ability to remain calm and resolve technical failures quickly during high-pressure photo shoots

    • Preferred Skills

  • Jamf Administration : Certification or experience building policies (not just deploying).
  • Capture One : Experience with tethered photography workflows.
  • DAM Systems : Experience with enterprise-level Asset Management tools.
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