Sales Coordinator, Used
The Sales Coordinator, Used is responsible for providing administrative support to the Sales/Used Equipment Department within the assigned location. Ensures all Briggs Equipment standards are adhered to and executed consistent with company direction.
Principal Responsibilities and Duties:
- Administer the off-lease process, to include inspections, quoting repairs and freight costs, negotiating pricing with the finance company in partnership with the local Manager, Sales and receiving used equipment into inventory
- Coordinate the wholesale purchase process, to include negotiating wholesaler offers, in partnership with the local Manager, Sales
- Submit the used equipment purchases, with proper authorization signatures for the assigned location, to the Hyster-Yale Corporate Fleet Group
- Communicate and coordinate used equipment order placement, status updates, analytics and reporting and research for internal/external customers
- Coordinate and track used equipment delivery and bill of ladings for records
- Ensure execution of unit make-readies in partnership with the Service Department
- Publish the used inventory availability to the sales and management teams
- Communicate the 'ready' used inventory flyers with specifications to sales teams
- Create and manage soft/hard copy files of unit transactions, to include photos of used units
- Process Accounts Payable, Accounts Receivable or Warranty related to used equipment, to include payment of invoices
- Work with cross functional partners to ensure used equipment is in alignment with the Organization in all process and direction
- Performs other related duties as assigned
Minimum Qualifications:
Basic Knowledge & Competencies:
- Excellent customer service, time management and multi-tasking skills
- Excellent verbal and written communication skills
- Ability to work with a high sense of urgency and minimal supervision in a dynamic, fast-paced environment.
- Thorough knowledge of all systems, procedures, techniques, equipment, operations, standards and reports that apply to the branch operations
- Demonstrated ability to make decisions, develop plans and procedures, implement, monitor and complete tasks
- Ability to develop rapport across the organization to address and solve problems
- Proficient in MS Office Suite (Outlook, Word, Excel and PowerPoint)
Previous Experience/Education:
- Bachelor's Degree or equivalent experience preferred
- 2+ years customer service, operations, or similar work experience preferred
- Experience in negotiating and project management preferred
- Experience in the material handling industry; dealership experience preferred
Physical Requirements:
- Working conditions are normal for an office environment
- Ability to lift up to 20 pounds